Education & Training Coordinator

Planned Parenthood of Orange and San Bernardino Counties•Anaheim, CA

15h•Onsite

About The Position

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Training Coordinator in Anaheim, CA. The Training Coordinator will assume an administrative and collaborative role in assisting and supporting the programs, financials, and data collection efforts of the Education & Training (ET) and Community Education & Outreach (CEOD) teams. Manage the current LMS (CAL) system, ensuring all trainings launch and are completed on a timely basis.

Requirements

Associate's degree or equivalent work experience required.
A minimum of 1+ years of experience with training programs and managing multiple projects preferred, or 1 year of experience in an administrative support position.
Ability to communicate effectively with internal employees.
A flexible, energetic, positive team player with a commitment to providing high-quality instruction.
Commitment to program excellence.
Demonstrates keen attention to detail and produces high-quality work.
Professional appearance and demeanor at all times.
Strong PC skills: Microsoft 365, Internet, Canva, Google Forms, Asana.
Must be able to handle and prioritize varied tasks simultaneously.
Has a keen eye for design and creating learning content that is clear and engaging.
Ability to organize and analyze data to measure compliance and training effectiveness
A valid CA driver’s license and current auto insurance in compliance with the minimum requirements of the CA vehicle code are required.
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast-paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high-level computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with electronic medical records may also be required.

Nice To Haves

Experience with electronic medical records may also be required.

Responsibilities

Support education presentations and programs by assisting with scheduling events on desired platforms, promoting events through mailing lists and community sites, handling registration for internal and external trainings/events, and providing technical assistance as needed.
Coordinate data collection tools such as sign-in sheets and surveys and updates as needed.
Reconcile all sign-in sheets and surveys on a monthly basis and maintain the electronic tracking of participants for CEOD and ET events.
Provide administrative support for CEOD and ET depts, such as assisting with meetings, tracking attendance, reconciling financial transactions, and other tasks as needed.
Create engaging monthly, quarterly, and annual dept reports to share status on dept deliverables and other information as requested.
Maintain record keeping for CAL compliance and staff privileging/tracking procedures.
Assist with the creation and delivery of employee training programs and maintaining relevant training materials and documentation
Work with subject matter experts to enhance existing training material and improve learning outcomes.
Updates existing training guides to ensure instructional integrity of all training materials.
Works closely with all teams to ensure new updates and changes are communicated & implemented in a timely and effective manner.
Develops and/or edits a variety of training-related content: alerts, bulletins, intranet content, manuals, presentations, job aids, e-learning, etc.
Updates/Maintains Learning website(s) with the latest documentation (information, process changes, etc.).
Uses training templates, standards, and guidelines, and common methodology as defined by the Education & Training Team to ensure consistent deliverables across audiences and modules.
Engages SMEs to ensure relevant learning.
Adequately scopes, communicates, and plans for SME involvement to ensure accurate content design.
Participates in quality assurance oversight related to all training deliverables.
Ensures all content produced by the Education & Training Team adheres to the team style guide.
Maintains the Education & Training team’s training materials following team standard guidelines on the intranet.