Education Trainer, TSC

Tennessee Oncology•Nashville, TN

20d

About The Position

The Education Trainer is a subject matter expert in their designated role. This role is responsible for activities related to assessment, coordination, planning, implementation, training, and evaluation of education and training programs for team members. The Trainer participates in development/mentoring of staff and will deliver evidenced-based practice and are instrumental in creating a professional climate. The Trainer primarily teaches on their job-specific focused area of specialization but may span to general practice areas. This role will collaborate in education processes including development of policies, procedures, education materials and preparing team members to provide quality patient care and education.

Requirements

Ability to plan, coordinate, evaluate and direct simple and complex training activities
Strong organizational skills with an ability to effectively multi-task
Ability to work independently
Ability to provide developmental and positive feedback in a timely fashion
Ability to create and maintain a positive and professional environment conducive to learning
Ability to utilize constructive problem-solving techniques to promote change and address challenges.
Follow established channels for addressing issues, concerns, and problems
Effective oral and written communication skills
Proficiency in computer skills required
High school graduate or equivalent with GED
Five years of relevant experience in job specific area required
Two years recent experience with staff education or preceptorship required
Certified Medical Assistant required or obtained within 6 months of hire or transfer upon eligibility requirements being met

Responsibilities

Collaborates to develop and implement, under supervision, a designated organization wide education plan for team members and providers.
Provides input to the Training Strategy and the development of specific training development plans
Teach and or organize classroom and other education programs/pathways
Create a supportive and conducive adult learning environment
Grade coursework and evaluate skills performance
Monitor and evaluate the effectiveness of training program, adjusting as necessary
Maintain competency in and function as an expert resource for required technical skills and theoretical/didactic knowledge
Act as a mentor, resource and or preceptor for new hires to promote a culture of excellence and safety.
Act as a positive role model to others by demonstrating behaviors that support Tennessee Oncology’s philosophy, mission, and values
Collaborate with the providers, staff, and clinic/operations leadership to develop specific education/ training plans and materials
Create and provide training/in-services as needed for new or revised equipment, protocols, procedures, policies, healthcare content, regulatory requirements, etc.
Act as a resource and liaison with other departments to improve education processes.
Collaborate with supervisors to monitor outcomes to identify early trends/patterns and complete necessary training for the improvement of facility performance deficits
Serves as subject matter expert for e-clinical works EMR
Serves as subject matter expert for patient services roles
Serves as subject matter expert for medical assistant roles
May train Tennessee Oncology duties as assigned
Other duties as assigned.