Education Support Coordinator III

Brightlane Learning•Indianapolis, IN

13d•Hybrid

About The Position

The Education Support Coordinator III (ESC III) leads Brightlane Learning programming at community-based partner sites, providing academic support to students and educational case management for families experiencing housing instability. ESC IIIs serve as the primary liaison between shelter staff, caregivers, tutors, and school partners. This entry level, part-time, hourly position is ideal for professionals with a background in education and/or social service settings who are comfortable working independently and adapting to the unique dynamics of a shelter or community-based environment.

Requirements

High school diploma or GED required; associate or bachelor’s degree in education, social work, or a related field strongly preferred.
At least 1 year of experience working with youth and/or families in educational or community-based settings.
Familiarity with trauma-informed practices and barriers faced by families experiencing housing instability.
Demonstrated ability to manage small groups and one-on-one learning sessions.
Strong communication and boundary-setting skills when working with families and shelter partners.
Comfort working independently in a nontraditional environment (e.g., shelters, transitional housing).
Proficiency in Microsoft 365, Google Workspace, and data entry systems.
Reliable transportation to assigned site(s).

Nice To Haves

associate or bachelor’s degree in education, social work, or a related field

Responsibilities

Oversee Brightlane Learning programming at assigned shelter site(s), including intake, supporting tutoring sessions, and individualized academic support for students.
Create and manage Personalized Learning Plans for each student based on academic data and input from caregivers, teachers, and site partners.
Deliver tutoring and academic enrichment aligned with Personalize Learning Plans.
Monitor student progress and adjust support strategies to meet changing academic or behavioral needs.
Provide direct educational case management for families, identifying academic barriers and supporting parents/caregivers in navigating the education system.
Maintain consistent communication with parents, caregivers, and school contacts to support academic progress and school engagement.
Provide parent workshops in alignment with family needs and goals.
Participate in or facilitate school or service provider meetings related to student needs, when appropriate.
Serve as the primary point of contact for tutors at assigned sites; communicate tutoring schedules, support needs, and session adjustments.
Provide tutors with updates on student learning goals and strategies.
Provide daily support to volunteer tutors, including assisting with homework or classwork, guiding supplemental activities, and ensuring a productive environment for tutoring.
Promote Brightlane Learning events and initiatives to tutors, encouraging their participation and engagement with the organization's mission.
Contribute to tutor retention by offering encouragement, sharing feedback with program staff, and promoting a positive tutoring environment.
Enter family and tutor data weekly in designated systems with attention to accuracy and timeliness.
Maintain site materials such as emergency plans, first aid kits, cleaning supplies, curriculum kits, and other necessary items to ensure a well-stocked, safe, and productive tutoring environment.
Monitor program effectiveness through surveys or assessments and share feedback with program leaders.
Attend required meetings and special events, including fundraising events, tutor workshops, and staff meetings, to maintain alignment with Brightlane Learning’s overall goals.
Contribute to staff development by sharing knowledge and experiences during team meetings and training sessions.
Collaborate with other Education Support Coordinators when necessary to ensure seamless program delivery across multiple sites.
Actively contributes ideas, feedback, and support to peers during cross-site collaboration or team-based planning efforts.
Complete other duties as assigned