Education Specialist

American Public Works Association • Kansas City, MO

11d • $58,000 - $63,000 • Hybrid

About The Position

Take the next step in your career at APWA! American Public Works Association (APWA) serves professionals in all aspects of public works by providing innovative education and credentialing opportunities for professional development. As the primary point of contact for the association’s Learning Management System (LMS), the Education Specialist will manage day-to-day operations, including internal and external customer support, content placement within the authoring system, and the development and execution of policies and procedures. This role serves as the primary point of contact for the association’s learning management system (LMS), overseeing vendor relationships, product design and development, and day-to-day customer support. The position plays a key role in shaping the future of the LMS by coordinating enhancements, driving strategic planning, and ensuring a high-quality user experience. In addition, this person designs and develops engaging educational content to be delivered through the platform, supporting the organization’s learning objectives and member needs.

Requirements

• Associate's degree required
• 3 years of experience in continuing adult education, online learning, training and development or other related experience
• Above average technology and communication skills
• Customer/member service oriented

Nice To Haves

• Association experience, preferred

Responsibilities

• Manage day-to-day operations of the Learning Management System (LMS)
• Provide internal and external customer support for the LMS
• Oversee vendor relationships for the LMS
• Manage product design and development for the LMS
• Coordinate enhancements and drive strategic planning for the LMS
• Ensure a high-quality user experience for the LMS
• Design and develop engaging educational content for the LMS platform

Benefits

• Remote-hybrid work schedules
• 15 days each of paid vacation
• 15 days of family medical leave
• 11 paid holidays
• Flexible schedule with alternate Fridays off
• Excellent and affordable insurance coverage
• Matching retirement contributions
• Employee professional and continuing education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree