Education & Program Manager

Impact Association Management•Madison, WI
•$24 - $26•Remote

About The Position

We are actively searching for an Education & Program Manager (EPM) to add to our team. If you have experience managing educational programs and supporting meetings, conferences, and webinars for associations or non-profits, we want to hear from you! We are excited to offer a flexible, remote-first work environment. Our employees work remotely across the country. Founded in 2006, we are an Association Management Company (AMC) that specializes in managing medium-sized associations led by volunteers. Our clients are associations in a wide variety of industries and range from local chapters to international organizations and professional societies. Learn more about us at ImpactAMC.com. This is a unique opportunity to work with a number of association clients to implement and project manage their educational programs. The primary job of an Education & Program Manager (EPM) is to successfully develop and manage all educational programs included under contracted scope of services for their assigned client associations. While an EPM’s responsibilities can vary depending on a client’s size and structure, they often act as a primary point of contact and are responsible for fulfilling daily program and event-related needs and ensuring smooth functioning of their client teams. As a member of the Impact Events Team, EPMs are also responsible for supporting effective execution of event-related needs for their clients. This job also requires travel, as you will be expected to attend client events and professional development conferences throughout the year.

Requirements

  • Minimum of 3 years of program management experience
  • Professional meeting management experience
  • Experience working with nonprofit organizations/associations
  • Associate’s degree
  • Consistently available during Impact’s core work hours: 9:00am - 3:00pm Central Time.

Responsibilities

  • Develop and manage educational programs for conferences, annual meetings, seminars, and other learning events.
  • Manage abstract and proposal processes, including calls for submissions, review processes, and communications.
  • Manage speakers, including invitations, communications, biographies, disclosures, presentations, and deadlines.
  • Develop and maintain conference agendas, educational tracks, and session schedules, and provide strategic recommendations to strengthen and enhance existing client education programs.
  • Manage the conference poster process, including poster selection, presenter communications, coordination, scheduling, and preparation of final poster materials.
  • Coordinate, edit, proofread, and review education related conference and webinar materials, including programs, agendas, speaker biographies, educational content, and related communications.
  • Support webinar programming, including topic development, speaker coordination, scheduling, technology/platform coordination, and post-event activities.
  • Own continuing education (CE) and credentialing processes, including documentation, applications, attendance, evaluations, certificates, and reporting.
  • Support education and program committees and volunteer leaders as needed and as outlined within a client’s scope of services.
  • Maintain program timelines and ensure educational deliverables are completed accurately and on schedule.
  • Identify opportunities to improve and standardize education/program processes across client accounts.
  • Standardization of meetings for accreditation purposes.
  • Develop and execute event marketing and communications, including content development, client mailings, and promotional materials.
  • Manage event registration platforms and technology, and maintain event content across websites, databases, learning systems, and other platforms.
  • Coordinate meeting committees, speakers, sponsors, and assigned team members while keeping client teams informed of priorities and progress.
  • Develop event strategies that support client goals, increase attendance and revenue, and ensure successful execution across internal and external teams.
  • Other duties as assigned.

Benefits

  • A flexible work environment
  • The opportunity to work remotely
  • Four hours of flex time each week
  • Optional half-day on Fridays once all hours are completed
  • Impact offices close for a full week of paid holiday time: At the end of June for our annual “Summer Break” and Between Christmas Eve and New Years Day
  • All employees receive one day of paid PTO to use as a “floating holiday” each year
  • Regular paid professional development opportunities
  • Opportunities for advancement and internal movement
  • Monthly social events and regular team activities such as games, book clubs, informal chats, and more
  • Paid group volunteer opportunities with local organizations
  • Open and accessible communication with leadership
  • Encouraged company-wide recognition
  • An inclusive work environment
  • Paid time off
  • Medical
  • Dental
  • Vision
  • 401K
  • Paid holidays
  • Life insurance
  • Short/long term disability
  • Wellness
  • Company-provided equipment and technology
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