Education Finance Counselor

Bright Horizons • Newton, MA

2d • Remote

About The Position

Bright Horizons College Coach has been assisting families in achieving their education goals for more than 20 years. With a strong service mission, commitment to excellence, and focus on ethical guidance, we work with tens of thousands of families who receive our services for free through their employer-sponsored benefit and hundreds more via our more traditional independent consulting service. In both cases, we interact directly with students and parents in person, over the phone, and via video conference. We have a clear vision at Bright Horizons: to be the place where a diverse, talented mix of people can come together to do their best work. We are intentional about diversity and inclusion, embracing the individuality of each student, family member, and employee. The Education Finance Counselor will provide unbiased, expert guidance to families and learners on understanding education financing options. This includes monitoring industry trends, researching best practices, and developing strategies to help manage education costs effectively.

Requirements

• Bachelor's Degree
• 3 years of education finance experience

Nice To Haves

• Education Finance experience working in a Financial Aid office at an accredited University
• Strong understanding of education financing concepts; ability to analyze complex scenarios and present clear, actionable solutions
• Outstanding verbal and written communication skills; ability to explain complex topics in simple, understandable terms
• Impeccable organizational skills with the ability to manage multiple priorities and meet deadlines
• Comfortable with Microsoft Office (Excel, PowerPoint, Word) and .web-based platforms
• Strong research, editing, and writing skills with high attention to detail and accuracy
• Ability to maintain composure under pressure, manage expectations, and work independently while contributing to team success
• Experience with needs analysis, packaging, appeals review, and award optimization
• Intimate understanding of student aid regulations, merit aid processes, private college awarding practices, and borrowing options
• Ability to counsel on education tax credits/deductions

Responsibilities

• Provide expert, unbiased guidance on education financing options and strategies to minimize out-of-pocket costs
• Counsel families and learners through individualized sessions, delivering clear, actionable advice tailored to their goals
• Monitor industry trends and policy changes to ensure accurate, up-to-date guidance
• Deliver exceptional client experiences through stellar customer service, timely communication, and well-prepared strategies
• Manage administrative tasks necessary for effective service delivery, including documentation and scheduling
• Guide families through college financing options, including need based financial aid, merit scholarships and loan strategies
• Counsel on applying for federal, state, private, and institutional aid, and understanding education tax credits and deductions
• Assist with planning for education costs and coordinating personal resources for traditional undergraduate students

Benefits

• The hourly rate for this position is between $28.85 – $35.00 per hour.
• We offer the rewards, opportunities, and support you deserve because making a difference goes both ways.
• Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law.
• Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
• If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected].
• Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level