Education & Employment Counselor - City Square Employment Supports (CSES)

Bay Cove Human Services, Inc.•Boston, MA

About The Position

The Education & Employment Counselor supports Bay Cove Human Services’ mission by providing direct daily support to individuals in the City Square Employment Supports (CSES) program. This non-exempt role provides employment and educational support, implements individual support and treatment plans, helps maintain program operations, and communicates with program staff and community partners. The position has no supervisory responsibilities.

Requirements

High school diploma or equivalent.
Adequate computer literacy to perform agency functions, including documentation, email, and online training.
Maintain certification in CPR, SFA, PREVENT, and MAP.
Department of Public Health certification in medication administration.
Acceptable CORI criminal record assessment.
Ability to assist people with mobility impairments as needed.
Ability to lift 30 pounds.
Ability to work effectively and collaboratively with a culturally diverse population of individuals, coworkers, care providers, family, and community members.
Ability to work independently and as part of a team.
Professional documentation, communication, and organizational skills.
Ability to negotiate and resolve differences.
Ability to function under pressure in a fast-paced human services environment.
Ability to be flexible, open, and responsive to industry changes.
Ability to communicate Bay Cove’s mission and strategic direction consistently and enthusiastically to departmental staff.
Ability to identify opportunities and obstacles and develop effective, creative solutions.

Nice To Haves

One year of previous work experience in a human services setting is preferable.

Responsibilities

Provide daily shift coverage, follow scheduled assignments, and implement program routines.
Protect the rights, dignity, and confidentiality of the individuals supported.
Provide direct employment support and on-the-job training, including soft-skills training and liaison work with community partners.
Promote expanded employment and educational opportunities.
Participate in implementing Individual Support Plans and record related data.
Teach classes, develop curricula, assess training needs, create descriptive teaching programs, and monitor their effectiveness through data collection.
Implement clinical and behavioral treatment plans, record target behaviors, and participate in clinical consultation as needed.
Provide crisis assessment, prevention, and intervention when needed.
Coordinate social, educational, and recreational activities.
Communicate with program support staff and provide end-of-day written communications, including progress notes, data sheets, production paperwork, and incident reports as required; read and respond to email daily.
Administer medications as required.
Perform designated program maintenance and cleaning tasks and follow program safety procedures.
Attend required orientation and training, including in-service training, conferences, and seminars.
Perform other duties and projects as assigned.