Education Coordinator

Range USA•Carmel, IN

8d•Onsite

About The Position

Range USA is looking for an experienced firearms instructor to audit courses and classrooms, conduct virtual trainings, support Education Leaders, and ensure our education curriculum and standards are upheld. The Education Coordinator position is critical to ensure Range USA’s education is of the highest quality and to ensure we can achieve our mission of creating responsible gun owners.

Requirements

High School Diploma or equivalent required.
1+ years of firearms instructing experience, preferably in a large group setting, with clean audit results in the last 12 months.
Must meet all applicable State certification requirements.
Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.

Responsibilities

Audit classes and private lessons within all locations and for all instructors per guidelines set forth by the operations team via in person or video.
Provide audit feedback sheets to instructors and operations/education leadership.
Support instructors within their district with any course or education related issues or questions.
Assist with maintenance of instructor portal shift reassignments as needed
Assist with communication between the Support Center and stores.
Assist with Help Desk tickets
Maintain Education Training calendar in Range USA Central
Conduct monthly or as needed in-person ARSO CM training for new employees or ARSO Instructor recertifications virtually in assigned locations.
Enforce standards for all instructors per all company policies and manuals.
Weekly audit of clocks to scheduled hours for the prior week submitted to operations.
This position does not directly oversee the instructors in stores as they report directly to the Store Leader but works to ensure quality of education through training and auditing.