Education Coordinator - Supply Chain

Lehigh Valley Health Network

1d•Remote

About The Position

Responsible for developing, coordinating, and delivering comprehensive training programs for Supply Chain Management (SCM) team members and customers including clinicians. This role involves creating high-quality onboarding and education materials, managing the logistics of training delivery, overseeing the completion of training programs, and tracking training compliance and outcomes. Responsible for ensuring that all training materials are effectively communicated and socialized with key stakeholders.

Requirements

Bachelor’s Degree or equivalent work experience.
4 years in education, change management, and/or previous experience in training and development, preferably within a supply chain, or healthcare environment.
Excellent instructional design and presentation skills.
Proficiency in using training software and tools.
Exceptional communication and interpersonal skills, with the ability to engage and motivate learners.
Strong organizational skills and attention to detail.
Ability to analyze training data and draw actionable insights.

Responsibilities

Collaborate with Supply Chain leadership and the enterprise learning and development team to create and update comprehensive onboarding and ongoing training materials for SCM team members and customers, ensuring alignment with healthcare industry best practices and organizational goals.
Facilitate onboarding and ongoing education sessions, utilizing a variety of teaching methods and tools to engage learners and enhance retention.
Provide support and guidance during training sessions to ensure participants fully understand the material and promote continuous learning and professional development within the SCM team.
Design and produce onboarding and educational materials for SCM customers, including clinicians, to support their understanding of SCM processes and procedures.
Develop user-friendly guides and resources to help customers navigate SCM systems and tools effectively.
Communicate training materials and requirements to stakeholders, including SCM leadership, team members, and external partners, and obtain buy-in.
Ensure stakeholders are aware of training schedules, content, and objectives and gather feedback to continually improve training programs.
In conjunction with Supply Chain Leadership and Marketing create, plan, and track various SCM communication tools for SCM staff as well as Jefferson Health associates (I.e Newsletters, Intranet Website).
With direction from Supply Chain Leadership and Marketing develop a SCM portfolio of SCM specific branded documents used for day to operations and/or communications.
Manage the logistics of training delivery, including scheduling sessions, booking venues, arranging necessary equipment, and attendance/compliance management.