Education Consultant (RN)

Genesis Healthcare System
Hybrid

About The Position

This position is responsible for implementing education programs for Genesis HealthCare System employees, utilizing sound adult learning principles. The role involves developing and implementing mandatory education programs in accordance with OSHA, AHA, and HFAP standards. The Education Consultant acts as a liaison to all departments, traveling to various units to assist with competencies, train preceptors, and assess education needs. The CME Addendum details additional responsibilities for the Continuing Medical Education (CME) Coordinator, who provides administrative and operational support for CME providership, serves as a resource for medical staff regarding CME accreditation and administration, and advises activity coordinators through the CME approval and maintenance processes.

Requirements

  • BSN or Bachelor’s degree in a health-related field and current Ohio RN License.
  • CPR Instructor or acquire within 6 months of assuming position.
  • Excellent interpersonal, decision-making, conflict resolution and investigative skills.
  • Ability to apply adult learning principles to the classroom and other learning experiences.
  • Demonstrated excellence with listening, verbal and written communication skills.
  • Ability to work independently and under pressure in a complex and changing working environment.
  • Excellent computer skills and knowledge of computer software, including programs such as Word, Excel, PowerPoint, etc.
  • Knowledge of audio-visual equipment (laptop, VPU, Overhead) and able to select equipment best suited for class.
  • Broad administrative support knowledge.
  • Exemplary customer service ethic.
  • Strong communication skills.
  • Investigate, problem solve and take appropriate intervention.
  • Excellent organizational and prioritization skills, rigorous attention to detail.
  • Ability to independently manage multiple projects, adhere to strict deadlines, and adapt quickly to changing priorities.
  • Dedicated to continuous improvement and quality assurance processes.
  • Self-directed, self-motivated team player experienced at effectively participating as part of a team.
  • The ability to independently manage multiple, concurrent projects with minimal supervision utilizing strong organizational skills and flexibility, prioritize tasks, and meet deadlines often with short time frames.
  • Remains current with educational, medical and technological advances.
  • Investigate, assess, and implement technology to improve CME access and medical staff educational experience.

Responsibilities

  • Assesses learning needs of various groups within the organization. Researches literature for current practices, plans, implements and evaluates educational offerings.
  • Documents continuing education programs by completing the ONA documentation forms.
  • Evaluates program effectiveness using appropriate evaluations tools.
  • Develops curriculum based on written measurable objectives.
  • Assists with new employee classes and competencies.
  • Travels to various units to assess learning needs of new employees, preceptors or established employees. Assists with implementing best practice on the units.
  • Provides outstanding customer service to internal and external customers and maintains a high degree of confidentiality.
  • Assists Senior Education Consultant to identify annual competencies to maintain quality care of patients.
  • Facilitates both large and group sessions and maintains positive outlook regardless of content.
  • Responsible for supporting the development and execution of educational activities (conferences, workshops, webinars, and other modes virtual learning) including registration, preparing documents, tracking attendance, etc.
  • Serves as first point of contact for general providership inquiries.
  • As needed, meets with planners to discuss the providership process.
  • Develops good working relationships with medical staff and assigned series coordinators.
  • Develops training materials as needed.
  • Updates CME related policies and obtains disclosure forms from all CME committee members.
  • Prints and prepares packets for all incoming applications.
  • Conducts preliminary review of all incoming applications.
  • Requests additional information/documents as necessary.
  • Prepares approvals for review for the CME Committee Chair and members.
  • Monitors submission deadlines and follows up with activity presenters as necessary.
  • Prints and prepares all incoming pre- and post-session documents.
  • Conducts preliminary review of all incoming pre- and post-session documents.
  • Requests additional information/documents as necessary.
  • Forwards approval of pre-session materials to appropriate staff.
  • Records attendance sheets into Learning Management System (LMS) for attendees completion credit.
  • Tracks attendance statistics for reporting.
  • Provides evaluation summary for all activities to the CME Committee.
  • Keeps running summary of evaluation data for annual review via CME Scorecard.
  • Assists in maintaining activity files and evidence to support ACCME accreditation compliance.
  • Assists in compiling information for annual PARS reporting to ACCME.
  • Collects and complies data for the preparation of quarterly and annual reporting to the CME Committee and organization.
  • Prepares ACCME reaccreditation materials.
  • Supports the Medical Staff by providing coordinating continuing medical education (CMS) activities, completing on-line literature and article searches.
  • Performs routine clerical duties, such as filing, tabulating, compiling and/or posting records, creating spreadsheets, and photocopying.
  • Facilitates CME activities including presenter introductions.
  • Creates and manages master activity calendar and ensures information is posted correctly (iGenesis, newsletter, etc.).
  • Updates database and learning management system as directed.
  • Acts as a representative of the organization in a courteous and professional manner while on-site, over the phone, and via electronic media.
  • Adjusts to changing priorities and responsibilities as organizational demands grow and evolve.
  • Performs other duties as assigned.
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