Education & Career Coach
About The Position
ICGC Social Services is seeking a passionate and talented Education & Career Coach to provide individualized coaching, mentoring, career guidance, and resource navigation to job seekers and young adults from low-income families throughout the Greater Cincinnati area. The Education & Career Coach will deliver services through two program tracks—Success@Work and Success@School—designed to help participants overcome barriers, develop essential skills, secure sustainable employment and income, and achieve long-term financial stability and self-sufficiency. Through Success@Work, the coach will support job seekers in strengthening their employability skills and pursuing meaningful career opportunities. Through Success@School, the coach will guide young adults in exploring and accessing college education, post-secondary vocational training, career certification, and apprenticeship programs that lead to gainful employment. The ideal candidate will have a strong background in coaching, mentoring, workforce development, or career services and will be committed to empowering individuals to achieve their educational, professional, and financial goals.
Requirements
- Bachelor’s Degree (Social Work, Counseling, or Business Management).
- 2 years of experience in social services.
- Critical thinking, problem-solving, organization, attention to detail, leadership, goal-focused, team player, clear spoken and written communication, Handles sensitive and time-critical information with discretion, accuracy, and prompt follow-up, active listening & social grace.
Nice To Haves
- Bilingual Preferred (Arabic, Fulani, French, etc)
- Financial and/or Life Coaching Certification is a plus.
Responsibilities
- Conduct assessments to identify participant’s interests, skills, strengths as well as needs & barriers
- Help participants create life & career goals and make well-informed decisions through research
- Enroll & manage qualified candidates in appropriate program track (Success@work & Success@school)
- Help participants find employment and facilitate job readiness training (as needed)
- Help with job search, resume, application, interview, and onboarding
- Maintain post-placement support to ensure employment retention
- Facilitate financial assistance for short-term needs through Financial Assistance
- Provide financial coaching, and empower clients to budget, save, and build wealth
- Remove barriers to employment through supportive services such as transportation, housing, child care, etc.
- Provide guidance in choosing higher education/training programs, facilitate enrollment, and track academic progress over the course of the program through monthly check-ins
- Remove barriers to academic success through supportive services such as fulfilling training-related needs of uniforms, certification fees, textbooks, transportation, etc.
- Advocate for needed services & entitlements, and provide quality & cost-effective interventions
- Develop partnerships with local trade schools, apprenticeship programs, educational institutions, training hubs, industry experts/groups, local workforce development agencies, and employers
- Facilitate job development efforts at a program level by working collaboratively with local employers.
- Document client info in Salesforce and handle sensitive information in a confidential manner
- Participate in events to maximize marketing, networking & outreach efforts as needed
- Work collaboratively with the team to achieve project goals and share updates
- Participate in staff meetings and maintain positive team relationships
- Adhere to professional standards as outlined by ICGC protocols, rules & regulations
- Perform a range of associated administrative functions, as needed
- Performs other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
