Education Assistant

Acadia Healthcare•Philadelphia, PA

About The Position

Provide administrative support to the education department. This role involves general clerical, receptionist, and project-based work. The assistant may interview new students, prepare their initial Academic Plan, and function as the school liaison. They will confer with staff, parents, guardians, teachers, therapists, and administrators regarding Academic Plans. Responsibilities also include meeting and greeting residents and visitors, and assisting the Education Director with daily departmental functions. A positive, empathetic, and professional attitude towards customers is essential, along with acknowledging and resolving complaints when patient needs are not met. Recognizing patient safety as a top priority is also a key aspect of this role.

Requirements

High school diploma or equivalent required.
CPR certification required.
De-escalation/restraint certification required.

Nice To Haves

First aid may be required based on state or facility.

Responsibilities

Perform general clerical, receptionist and project-based work for the department.
May interview new students and prepare their initial Academic Plan.
Function as the school liaison.
Confer with staff members, parents, guardians, teachers, therapists and administrators regarding Academic Plan.
Meet and greet residents and visitors.
Assist the Education Director with daily functions of the department.
Demonstrate a positive, empathetic and professional attitude towards customers always.
When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
Perform other functions and tasks as assigned.