Education Advisor – French Speaker | Lebanon

Bayswater Education • Lebanon, PA

1d • Remote

About The Position

About Bayswater Education
Bayswater Education was established in 2017 by a team of experienced professionals in the international education industry. The business is for profit, with a social mission at its core. Our one-for-one commitment means that for every week of tuition a student studies with us, we provide a week of education to underprivileged people in the markets from which our students are recruited.
We aim to inspire and educate the next generation through a global network of colleges, initially focused on English and French language courses for international students. Our offer also includes career-focused short courses, as well as summer and year-round group programmes.

Requirements

• Fluency in written and spoken English and French.
• Previous sales experience, ideally in the education, study-abroad, travel or services sector.
• Strong written and verbal communication skills, including confidence handling sales conversations by phone.
• Experience working with international customers or in a multicultural environment; overseas study or work experience is an advantage.
• Good organisation and time-management skills, with the ability to manage multiple enquiries and follow-ups accurately.
• Comfortable working towards targets, managing competing priorities and performing under pressure.
• Confident using CRM systems and digital communication tools; experience with a CRM is an advantage.
• Eligibility to work as a contractor (freelancer) in the country of residence.

Nice To Haves

• A degree in business, marketing, sales, languages, tourism or a related field is desirable.
• Additional language skills (e.g., Arabic, Spanish or another language) are desirable.
• Customer service experience is desirable.

Responsibilities

• Respond to sales enquiries received by phone, email, the website and marketing channels, including social media, Google Ads and online directories.
• Advise prospective students on suitable courses, study destinations and the enrolment process, and support them throughout the sales journey.
• Maintain accurate and up-to-date records in the company CRM, including enquiry details, follow-up notes, activities, tasks and sales outcomes.
• Follow up promptly with prospective students, manage a varied pipeline and work towards agreed sales and conversion targets.
• Deliver consistently excellent customer service to students and partners, communicating in a courteous, clear and professional manner.
• Follow internal processes and procedures, resolve routine issues efficiently and escalate matters when appropriate.
• Collaborate with colleagues across Direct Sales, Admissions, Marketing and the schools to ensure a smooth student experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level