Edifecs Platform Operations Lead

Syms Strategic Group, LLC (SSG)•Arlington, VA

3d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is seeking a talented Edifecs Platform Operations Lead for a full-time, remote position within the Veterans Affairs (VA) department. This role requires an experienced individual with a Public Trust (MBI) security clearance level. The salary range for this position is $109,623 - $126,790. Military Veterans are highly encouraged to apply. SSG will not make assumptions regarding qualifications; resume information must support answers to screening questions. Inconsistencies will lead to disqualification. Recruiters and third parties are not considered. This is a 100% U.S. based remote position, but candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. This is a W-2 position. All interviews will be conducted on Microsoft Teams with the camera on. A LinkedIn profile link will be requested as part of the screening process. U.S. Citizenship is required, and selected applicants will undergo a government security investigation and may need to obtain a government-granted security clearance. A background investigation may also be conducted.

Requirements

Strong knowledge of EDIFECS architecture and transaction lifecycles
Strong experience in Amazon Web Services (AWS) cloud environments
Excellent communication and stakeholder engagement skills
A hands-on understanding of the platform architecture and operational behaviors across the following: Edifecs XEServer (orchestrations, batch flows, execution contexts), XEngine (validation, rulesets, canonical structures), TPM (trading partner configuration, routes, agreements), EDI Gateway (visibility, audit, search, and reprocessing), SpecBuilder (Implementation Guide (IG) definitions, map development)
Experience with EDI Integration and Interface Management of all technical aspects of inbound/outbound connectivity, consistent with the following: Applicability Statement 2 (AS2), Secure File Transfer Portal (SFTP), File Transfer Protocol Secure (FTPS), Hypertext Transfer Protocol Secure (HTTPS) channels, Application Programming Interface (API)-based integrations and gateway services
Experience with EDI troubleshooting providing root-cause analysis of transaction failures, mapping/misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput/performance degradation
Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards for proactive detection
An understanding of AWS Elastic Compute Cloud (EC2) instance sizing, Operating System (OS) tuning, storage Input/Output (I/O) patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and Secure Sockets Layer/Transport Layer Security (SSL/TLS) certificate lifecycle management
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows
Compliance, audit, and partner governance knowledge
Infrastructure as code experience (Ansible and Terraform)
A strong ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders
Experience gathering and translating business reporting requirements into technical data models
Comfort driving ambiguous architecture decisions to resolution with limited direction
Experience with Agile methodologies (Scrum and Kanban) and JIRA
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks
An ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations
EDIFECS certification
10+ years of experience in EDI, healthcare, or enterprise application operations, software or data engineering with strong AWS experience
U.S. Citizenship required
Must possess or qualify for a Public Trust (MBI)

Nice To Haves

Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions: X.12 medical claims (837, 834, 277, etc), 270/271 and 278 transactions
Knowledge of HIPAA compliance requirements in cloud data architecture
Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations
AWS certification

Responsibilities

Act as the Edifecs Platform Manager leading the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment
Provide technical oversight, manage staffing, and drive roadmap execution
Partner with product, architecture, vendor, and business teams
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules
Guide Electronic Data Interchange (EDI) Analysts with the building, deployment, and optimization of Edifecs processing rules, routing logic, and batch workflows
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks
Manage system logging, Java Virtual Machine (JVM) tuning, and certificate/keystore configurations
Support release deployments, environment refreshes, patching, and upgrades
Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams