EDI Technician

Berkley • Homewood, AL

5d • Onsite

About The Position

The EDI Technician is responsible for ensuring accurate, timely, and compliant electronic data interchange (EDI) filings for workers’ compensation claims across applicable jurisdictions. This role is a key part of the underwriting department's focus on workers' compensation insurance, partnering closely with underwriting and business engagement teams to support strong renewal outcomes and customer service.

Requirements

• Current, hands-on experience with Workers' Compensation EDI reporting, including FROI and SROI filing processes.
• Demonstrated ability to explain and apply EDI and state-specific filing requirements clearly, both verbally and in writing, to adjusters and internal partners.
• Strong working knowledge of state jurisdictional requirements for workers' compensation reporting, with the ability to research and stay current as regulations change.
• Ability to review claims data with a high level of accuracy and attention to detail to identify missing or incorrect information before filing deadlines.
• Strong analytical and problem-solving skills; ability to research FROI and SROI errors, identify root causes, and implement timely corrections.
• Ability to work independently, take ownership of assigned states and claims, and exercise sound judgment within established procedures and authority.
• Strong collaboration skills, with the ability to build effective working relationships with adjusters, claims leadership, technology partners, and vendors.
• Ability to manage multiple priorities, filing deadlines, and shifting workloads while maintaining accuracy and compliance.
• Demonstrated flexibility, curiosity, and willingness to learn evolving state requirements, participate in cross-training, and contribute to process improvement initiatives.
• Ability to document processes and assist in training or supporting adjusters and internal partners on EDI-related topics.

Nice To Haves

• Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.
• Coursework or experience related to insurance, workers' compensation, claims, or regulatory compliance is beneficial.
• IAIABC (International Association of Industrial Accident Boards and Commissions) EDI certification or related training is not required but is a strong plus.

Responsibilities

• Maintain current, working knowledge of EDI (Electronic Data Interchange) requirements, including FROI and SROI filing rules, for all applicable states of jurisdiction.
• Review new claims as they are created to confirm all state-specific data and reporting requirements are identified and captured accurately and timely.
• Complete or verify required data fields within the claims system (e.g., Guidewire ClaimCenter) to ensure each claim meets the specific EDI requirements of the applicable state.
• Partner directly with claims adjusters to guide correct and complete data entry, answer EDI-related questions, and provide support throughout the life of the claim.
• Proactively identify and communicate current trends, recurring data errors, and common filing mistakes to adjusters and claims leadership to help prevent future errors.
• Monitor FROI and SROI filings for errors or rejections; research root causes and take immediate corrective action to resubmit accurate filings within required state timeframes.
• Track and prioritize error correction work to ensure filings are completed proactively, ahead of state deadlines, rather than reactively after issues are identified by regulators.
• Stay informed of jurisdictional and state rule changes and communicate updates to adjusters and internal teams in a timely manner.
• Support the documentation and continuous improvement of EDI-related standard operating procedures, job aids, and training resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree