EDI Team Lead

Prime, Inc. • Springfield, MO

7d • Remote

About The Position

Prime Inc. is seeking an EDI Team Lead to manage electronic data interchange (EDI) requirements across our customer base. This role serves as the primary point of contact for EDI-related questions, issues, and customer onboarding - working closely with operations and the broader EDI team to ensure accurate, timely data transmission and reporting.

Requirements

• Excellent written and verbal communication skills
• Strong organizational and conflict resolution skills
• Ability to execute logical decisions quickly
• Ability to multitask in dynamic, fast-paced, team oriented environment
• Good computer and keyboarding skills
• Ability to accurately type at 45 WPM
• Proficient in Excel, Outlook, and the general Internet
• Flexible schedule with the ability to work rotating weekends as necessary

Nice To Haves

• Knowledge of trucking/transportation industry
• Prior customer service experience
• Four year college degree in a business related field
• EDI mapping experience
• EDI programming experience

Responsibilities

• Organize EDI requirements at the customer level
• Review errors in transmission
• Attend customer calls for service reporting, EDI changes, and/or issues
• Review of customer reports for EDI scores
• Review of customer reports for third-party aggregators
• Audit and transmit customer accounts
• Take the lead on new accounts during go-live
• Work with operations to answer questions and resolve issues
• Work with the EDI group as customer requirements change
• Analyze raw EDI data when problems arise
• Review EDI 210s when issues with credit occur

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree