EDI Senior Specialist

LabcorpRaritan, NJ
$85,000 - $120,000Remote

About The Position

Labcorp is recruiting a EDI Senior Specialist for a dynamic team. This position is Remote based. Job Summary: The Senior EDI Specialist serves as the subject matter expert for healthcare interoperability, EDI transactions, HL7 messaging, EMR integrations, and laboratory interfaces. This role leads complex implementation projects, collaborates with clients, vendors, and internal teams, and provides technical guidance to ensure successful electronic ordering and resulting workflows. The Senior EDI Specialist acts as an escalation resource for complex integration issues, drives process improvements, and supports strategic interoperability initiatives while maintaining a strong focus on customer satisfaction and operational excellence.

Requirements

  • Associate's Degree
  • 5 or more years' of experience in healthcare EDI, interoperability, healthcare IT or related technical environments, with consideration given to candidates who demonstrate comparable knowledge and skills.
  • 1 or more years' experience working with EMR vendors, laboratory information systems, and third-party vendors during implementation and integration projects.
  • 1 or more years' experience and advanced knowledge of healthcare interoperability standards, including HL7, EDI transactions, electronic ordering/resulting workflows, and healthcare integration methodologies.
  • Demonstrates strong project management, customer service, analytical, and organization skills.
  • Exceptional attention to detail and organizational skills.
  • Excellent written and verbal communication skills.
  • Demonstrated commitment to providing exceptional customer service and timely follow-up to clients and stakeholders.
  • Communicate effectively with clients, vendors, and internal teams via phone, email, and virtual meetings.
  • Ability to interact professionally with clients, vendors, leadership, and cross-functional teams.
  • Proven ability to handle multiple projects simultaneously and meet established deadlines.
  • Strong troubleshooting, problem-solving, and root cause analysis skills.
  • Comfortable working independently with minimal supervision while contributing effectively within a team environment.
  • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook and Teams.

Nice To Haves

  • Bachelor's Degree
  • Current or prior Labcorp experience

Responsibilities

  • Manage and lead multiple high-priority, complex projects through all phases of implementation while meeting corporate timelines and service level expectations.
  • Collaborate with sales, laboratory operations, senior leadership, clients and third-party vendors to ensure successful project execution and customer satisfaction.
  • Build strategic partnerships with the sales team to ensure client requirements are accurately identified, expectations are managed, trust is established, and solutions are delivered successfully and on time.
  • Maintain project plans, timelines, risk assessments, and mitigation strategies to ensure successful project delivery and adherence to established deadlines.
  • Develop and maintain strong working relationships with clients and key stakeholders to promote customer satisfaction, retention, and future business opportunities.
  • Provide implementation guidance and strategic recommendations related to EMR and laboratory integrations.
  • Serve as the primary subject matter expert for healthcare EDI transactions, HL7 messaging, EMR integrations, and electronic ordering/resulting workflows.
  • Interpret, analyze, and troubleshoot complex HL7 order and result messages.
  • Proactively monitor interface performance and health reports to identify trends, mitigate risks, and improve electronic ordering and resulting workflows.
  • Conduct root cause analysis for complex interface, integration, and workflow issues.
  • Develop recommendations and solutions for technical and operational challenges.
  • Act as the escalation point for complex client, vendor, and operational issues.
  • Lead troubleshooting efforts for complex issues involving clients, vendors, and internal stakeholders while ensuring timely resolution and communication.
  • Serve as a resource by mentoring and training team members on EDI, HL7, and integration of best practices.
  • Partner with leadership to develop and maintain departmental standards, best practices, and strategic interoperability initiatives.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • Annual bonus under the Labcorp Bonus Plan
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