EDI Integration Analyst

Universal Logistics Holdings•Northville, MI

About The Position

The EDI / Integration Analyst is a member of the Business Integration team responsible for the electronic data interchange (EDI) connections between ULH, our customers, and their partners (3PLs, 4PLs, and trading partners). This role establishes and maintains trading partner connectivity, ensures accurate translation of EDI documents, monitors transmission health, and resolves EDI issues that affect day-to-day transportation operations. This is a hands-on operational role. You will own the EDI queue, communicate directly with trading partners through onboarding and issue resolution, and support the team’s work on our strategic cloud integration platform, Cleo Integration Cloud (CIC). You will work alongside experienced EDI and integration engineers, with a clear path to grow into senior integration work as you develop platform depth.

Requirements

Working knowledge of EDI fundamentals and common ANSI X12 transaction sets (e.g., 204, 210, 214, 810, 856, 990)
Experience in an EDI operations, integration support, or trading partner coordination role
Understanding of trading partner connectivity methods — FTP / SFTP / VAN
Ability to troubleshoot systematically — isolate whether a failure is data, mapping, connectivity, or partner-side
Strong written and verbal communication; comfortable interacting directly with external trading partners
Organized, detail-oriented, and disciplined about documentation and ticket hygiene
Ownership mentality — sees issues through to resolution and communicates proactively
Ability to prioritize and shift focus quickly in an operational environment

Nice To Haves

Hands-on experience with Cleo VLTrader, Clarify, or Cleo Integration Cloud (CIC)
EDI mapping and configuration experience
Familiarity with SQL Server for data validation (SELECT, basic joins)
Knowledge of REST APIs — concepts, request/response, and how APIs complement EDI integration
Experience with a transportation management system (TMWSuite or equivalent)
Understanding of the logistics and transportation industry
Experience supporting intermodal or trucking EDI workflows

Responsibilities

Monitor EDI queues and transmission health across all trading partners — proactively identify and resolve transmission failures, delays, and partner exceptions before they affect operations
Establish trading partner connectivity and configure mapping per trading partner specifications
Support trading partner onboarding end-to-end — setup, mapping, testing, cutover, and post-launch monitoring — working alongside senior EDI engineers
Troubleshoot EDI processes and workflows; diagnose whether an issue is data, mapping, connectivity, or partner-side
Remedy outage and transmission-failure situations expeditiously, escalating appropriately when an issue exceeds defined authority
Communicate directly with trading partners on onboarding progress, migration notifications, cutover scheduling, and issue resolution
Review scorecard discrepancies with trading partners and drive them to resolution
Support the migration of EDI workloads to Cleo Integration Cloud (CIC) as the strategic platform, developing hands-on CIC capability over time
Manage mailbox administration, connectivity setup (FTP / SFTP / VAN), and partner access
Document and maintain trading partner configurations, onboarding checklists, and training material
Own assigned EDI tickets through the full lifecycle — intake, triage, resolution, and documentation — in the team’s ticketing system