EDI Developer

Emerald Resource Group•Painesville, OH

3d•Onsite

About The Position

We are seeking an EDI Developer to join our Operations & Engineering team. This role supports production EDI within a manufacturing company, resolving operational support tickets, troubleshooting data and application issues, coordinating and validating production deployments, and implementing practical improvements that keep our systems reliable and operations moving. Experience with IBM B2Bi (Newest version of Sterling Integrator) is what we are really looking for. This role sits at the intersection of Operations, Engineering, Product, and production support. The ideal candidate is technically capable, detail-oriented, comfortable working directly with live production systems, and motivated by keeping business-critical workflows moving.

Requirements

4+ years of professional experience in EDI and software development, application support engineering, production support, DevOps-adjacent engineering, or a similar technical role
Experience writing, modifying, testing, and supporting software code, scripts, queries, utilities, or configuration changes in a business or production environment
Working knowledge of the software development life cycle, including requirements interpretation, development, testing, deployment, validation, and post-release support
Experience supporting, troubleshooting, or maintaining business-critical software applications, preferably in a production environment
Ability to develop and execute unit tests, smoke tests, workflow validation, and issue-reproduction steps
Programming or scripting knowledge sufficient to implement fixes, utilities, automation, reporting support, or operational improvements
Strong analytical and troubleshooting skills across applications, data, integrations, logs, and operational processes
Comfort working with production systems, deployment procedures, change control, release validation, and timely escalation of production risk
Ability to communicate clearly with technical and non-technical stakeholders

Nice To Haves

Experience with EDI, IBM B2Bi translator, clearinghouse workflows, or transaction processing environments
Experience with SQL, databases, logs, queues, APIs, batch jobs, file transfers, or integration monitoring
Experience with production deployment tools, version control, CI/CD pipelines, release management, or operational runbooks
Experience in application support, production support, DevOps-adjacent, release engineering, or systems operations roles

Responsibilities

Triage and resolve EDI and application-related support tickets in a timely and professional manner
Onboarding new clients and transforming older clients into our system using IBM B2Bi (Sterling Integrator)
Monitor production workflows, transaction processing, claim queues, exceptions, failures, and related operational processes
Troubleshoot application, data, integration, workflow, and production processing issues across EDI and claims management systems
Coordinate, perform, and validate production deployments, including release readiness checks, deployment execution, smoke testing, and post-deployment verification
Assist with deployment planning, rollback awareness, release documentation, and production change-management procedures
Identify opportunities for operational improvements in existing programs, systems, workflows, and production processes
Implement small-to-medium software fixes, scripts, database queries, utilities, automation, configuration updates, and process improvements as directed
Perform testing and validation of fixes, enhancements, deployments, and operational changes before and after production release
Develop, maintain, and follow quality assurance procedures, support procedures, deployment checklists, and operational runbooks
Maintain and upgrade existing solutions or systems as directed by engineering leadership
Collaborate closely with software developers, product managers, operations team members, and leadership
Escalate complex engineering, architectural, security, compliance, or production-risk matters to the appropriate leader promptly
Prepare production deployment materials, checklists, release notes, and validation steps as required
Coordinate deployment timing and communication with Engineering, Operations, Product, and other stakeholders
Execute or support production deployments in accordance with company procedures and approval requirements
Perform pre-deployment checks, post-deployment smoke testing, production validation, and issue monitoring
Document deployment outcomes, issues encountered, remediation steps, and follow-up actions
Help maintain reliable, repeatable, and auditable production release practices