EDI Coordinator

PAM Transport•Tontitown, AR

1d•$60,000 - $80,000•Onsite

About The Position

Serve as primary point of contact for trading partners and internal personnel for all EDI related inquiries. Serve as a liaison between all internal personnel and IT. Perform all research, maintenance, and project management duties needed to maintain a consistent and error free flow of EDI data with our trading partners.

Requirements

Must have communication and interpersonal skills.
Possess professional skills deemed necessary to interact with customers and office personnel.
Ability to work independently with minimal supervision.
Use exemplary telephone and written communication skills to present a quality oriented image where our customers are treated in a consistent, courteous, and efficient manner
Attention to detail in a fast-paced environment.
Ability to multitask and prioritize accordingly.
Knowledge of relevant computer applications
Possess the ability to tolerate and positively manage stressful situations.
Possess the ability to adapt to changing situations.

Nice To Haves

Familiarity with ANSI X12 EDI standards and TrustedLink

Responsibilities

Serve as initial contact to trading partners and internal personnel for all setup and troubleshooting inquiries.
Work extensively with IT staff to coordinate set up with new trading partners and maintenance for existing EDI trading partners.
Maintain familiarity with ANSI X12 EDI standards and TrustedLink to assist in troubleshooting.
Set priority of EDI projects for IT staff and manage timelines for completion.
Serve as liaison between operations/accounts receivable staff and IT for all EDI trading partners.
Monitor EDI transactions for errors or potential data issues.
Maintain cross reference files to ensure correct data processing.
Submit recommendations for IT to make corrections or updates to programming.
Perform various clerical duties as needed such as data entry, research, troubleshooting, and daily monitoring of customer error reports.
Assist Customer Service Representatives (CSR’s) with training in EDI related AS400 systems, procedures, and terminology.
Perform other assigned duties.