ED Technician/Health Unit Coordinator

American Addiction Centers • Oshkosh, WI

11d • $22 - $33 • Onsite

About The Position

This is a part-time position in the Emergency Department, requiring 24 hours per week. The role involves assisting healthcare professionals with hospital systems to access patient information, supporting communication for patient care, and coordinating tests and treatments between departments. The technician will maintain knowledge of departmental services, provide documentation, facilitate communications via multiple systems, and process daily patient charges. They will also collaborate with physicians, coordinate communications, and assist with technical patient care tasks such as phlebotomy, transporting patients, monitoring vital signs, wound care, Foley catheter insertion, and obtaining lab specimens. IV starts may be performed if state regulations allow. The role includes documenting information, communicating observations to the registered nurse, monitoring and troubleshooting office equipment, and maintaining a clean and safe working environment.

Requirements

• Nurse Aide in good standing as indicated with the State Registry in which the TM practices, or Emergency Medical Technician (EMT) Basic license issued by the state in which the TM practices or Emergency Medical Technician (EMT) Basic Intravenous license issued by the state in which the TM practices, or Emergency Medical Technician (EMT) Intermediate license issued by the state in which the TM practices, or Emergency Medical Technician (EMT) Paramedic license issued by the state in which the TM practices., or Completion of an accredited or approved program in Medical Assistant
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
• High School Graduate.
• Typically requires 1 year experience.
• Basic computer skills and ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
• Must maintain skill and recertification as required by regulation and organization
• Ability to effectively manage time and priorities.
• High level of attention to detail.
• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Must be able to: Lift up to 50 lbs from floor to waist.
• Must be able to: Lift up to 20 lbs over the head.
• Must be able to: Carry up to 40 lbs a reasonable distance.
• Must be able to: Push/pull with 30 lbs of force.
• Must be able to: Perform a sliding transfer of 150 lbs with a second person present.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, and blood and body fluids.
• Will be required to wear gloves, goggles, and gowns on an as-needed basis.
• Must have functional sight and hearing.
• Operates all equipment necessary to perform the job.

Responsibilities

• Assists physicians and other health care team members with hospital systems as needed to access patient information, i.e., medical records, documentation systems.
• Supports communication required to facilitate patient care.
• Coordinates tests and treatments with and between various departments for the patients on the nursing units.
• Maintains a working knowledge of the functions and services offered by all diagnostic and treatment departments in order to facilitate the scheduling of tests and treatments.
• Provides appropriate documentation.
• Facilitates communications, including the multiple-line telephone, floor paging and in-house systems, and the hospital information system.
• Screens incoming telephone calls.
• Maintains a working knowledge of the Patient Information System and other computer systems for ordering patient and unit supplies and equipment.
• Processes daily patient charges and/or related procedures through the system.
• Collaborates with physicians to support communications required to facilitate patient care.
• Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
• Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens.
• May perform IV starts if allowed by state regulations.
• Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.
• Monitors department office equipment and troubleshoots minor problems.
• Arranges repair of major malfunctions.
• Maintains a clean and safe working environment, following department safety policies and standard precautions.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED