ED Tech - BIDMC (Full-time, Rotating)

Beth Israel Lahey Health•Boston, MA

2d•$21 - $28•Onsite

About The Position

The Emergency Department (ED) at BIDMC is a level I trauma center serving the Boston metropolitan area, treating nearly 55,000 patients annually. Our state-of-the-art facility is designed to meet the needs of a high-volume, acutely injured or ill patient population. ED Techs perform multiple clinical responsibilities in coordination with a team of healthcare providers to expedite patient flow and provide excellent care and experience. This role involves performing various clinical duties, assisting healthcare providers, managing supplies, and ensuring equipment is clean and ready for use.

Requirements

High School diploma or GED required.
1-3 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Basic Life Support (BLS) certification required.
Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Ability to comprehend and complex verbal information in English to medical center staff, patients, families and external customers.
Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Ability to remain calm in stressful situations.
Competent to provide patient care to Neonatal, Youth, Young adult, Middle Age, and Elderly age groups.

Nice To Haves

Vocational or Technical training preferred in EMT or Paramedic.
Advanced Cardiac Life Support (ACLS) certification preferred.
EMT, Paramedic, Certified Nursing Assistant or Medical Assistant training.
Emergency Department experience.
Nursing student with completion of one clinical rotation or other direct patient care experience.
One or more years of college education in associated medical field.
Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.

Responsibilities

Prioritizes and completes responsibilities delegated by nurses and physicians.
Maintains a calm and professional demeanor while working in a fast-paced, highly demanding environment.
Performs a variety of duties including EKGs, phlebotomy, wound care, splinting, crutch walking, and patient activities of daily living.
Assists providers in the delivery of care and assists patients who have physical and psychological limitations.
Performs phlebotomy and specimen collection and point of service lab testing according to protocol and quality control standards.
Communicates results to the appropriate staff and documents in the medical record.
Transports stable cardiac telemetry patients to the inpatient units under the direction of the ED nurse.
Transfers patients from the room monitor to the travel monitor, attaches oxygen and obtains other equipment needed for transport.
Maintains supply inventory needed to maintain daily operations.
Stocks supplies, linen or office goods.
Ensures used equipment is cleaned by appropriate process and is ready for the next patient.