ED Tech I - Emergency Department

Health First CareersMelbourne, FL
Onsite

About The Position

The Emergency Department (ED) Technician assists clinical professionals in providing direct patient care under the direction and supervision of a Registered Nurse (RN). The ED Technician performs basic clinical and technical duties, ensuring safe, efficient, and compassionate delivery of care to all patients within the Emergency Department.

Requirements

  • Education: None
  • Work Experience: None
  • Licensure: If hired/transferred into position after August 3rd, 2026, must hold any one of the following: Emergency Medical Technician (EMT) licensure in the State of Florida OR Certified Nursing Assistant (CNA) licensure in the State of Florida.
  • Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
  • Certification In Lieu of Licensure: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from one of the following accredited organizations: American Association of Medical Assistants (AAMA) OR American Medical Technologists (AMT) OR National Healthcareer Association (NHA) OR National Center for Competency Testing (NCCT) OR American Registry of Medical Assistants (ARMA) OR National Association for Health Professionals (NAHP) OR American Medical Certification Association (AMCA).
  • Exemplifies dependability, reliability, and flexibility in assisting other associates and maintaining productivity.
  • Demonstrates personal accountability in economically using and caring for equipment and supplies.
  • Ability to speak and understand verbal and written instructions in the English language
  • Aptitude to focus and prioritize multiple activities.

Responsibilities

  • Collects, records, and reports accurate patient information, while providing routine procedures and basic care to patients in a clean and safe environment as directed by an RN
  • Provides service to patients and families with sensitivity and respect for their expectations, age, cultural and individual needs.
  • Responds to call lights and completes other assigned tasks in a timely manner.
  • Adheres to department service standards such as purposeful rounding, bedside shift report, and white board management to enhance customer communication.
  • Communicates effectively with all members of the healthcare team to promote effective team functioning, additionally seeking feedback and coaching to improve customer experience.
  • Contributes to the customer experience goals as evidenced by positive patient experience scores, comments and other written compliments.
  • Accesses rooms that contain IV solutions, authorized medications and supplies occasionally as directed for patient care accountabilities.
  • Complies to National Patient Safety Goals (i.e. use of two patient identifiers) when accessing patient information and in performing job duties.

Benefits

  • Diversity and inclusion are essential for our continued growth and evolution.
  • Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates.
  • Different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results.
  • It fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
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