Pt. Access Deerfield Beach ED - Overnight Shift

Trinity Health•Fort Lauderdale, FL

7d•Onsite

About The Position

This position is located in Deerfield Beach at a free-standing ED. The shift is overnight, 12-hour shifts. The role involves registering patients by obtaining necessary and accurate financial and demographic information, responding to inquiries, determining financial status, handling financial/insurance functions, collecting payments, completing reports, and communicating with various departments like Case Management and Patient Financial Services.

Requirements

High school diploma or GED required
Must possess excellent customer service, communication and organizational skills and the ability to multi-task

Nice To Haves

Associate's degree preferred or process of obtaining one
Certified Patient Account Technician CPAT preferred

Responsibilities

Register patients by obtaining necessary and accurate financial and demographic information.
Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
Collect money due from patient at admission, or in ER setting, prior to discharge.
Complete all necessary reports.
Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.