ED Clinical Coordinator Registered Nurse - DAYS/FLEX

Yale New Haven Health•New London, CT

About The Position

The ED Clinical Coordinator Registered Nurse coordinates and supervises departmental activities and directs, educates, and assists nursing staff in providing quality patient care according to department standards of practice and care. The coordinator supports the Nurse Manager with leadership, staff scheduling, and personnel evaluation, and plans, develops, facilitates, and coordinates unit operations. As part of the ED leadership team, the coordinator provides shift supervision and serves as a role model, mentor, and clinical resource. The role oversees ED patient care, promotes patient and staff satisfaction, helps maintain quality measures and appropriate resource utilization, and supports staff development and performance evaluation.

Requirements

  • Graduate from an accredited school of nursing.
  • BSN required, or ADN accepted with proof of matriculation into a BSN program upon hire.
  • Three to five years of clinical experience required.
  • Current Connecticut RN licensure.
  • BLS, ACLS, and PALS certifications required.
  • Certification in a specialty area required within one year of hire.

Nice To Haves

  • One year of charge nurse or equivalent experience preferred.

Responsibilities

  • Provide shift supervision as part of the ED leadership team, serving as a role model, mentor, and clinical resource for staff.
  • Hold staff accountable in real time, solve problems, and facilitate patient and staff satisfaction.
  • Oversee ED patient care in collaboration with physicians, staff, and other disciplines to facilitate patient flow, maintain quality measures, ensure appropriate resource utilization, and advocate for patients and staff.
  • Motivate staff and provide regular feedback throughout the year, as well as accurate and meaningful annual performance evaluations.
  • Assist the leadership team in establishing and implementing patient care policies and protocols; stay current with evidence-based processes; participate in unit and hospital-wide committees; and share relevant information with staff.
  • Assist the manager with hiring new staff through the staff interview process.
  • Assist the manager and staff in adjusting resource allocations to meet demands.
  • Demonstrate appropriate clinical competencies to evaluate, plan, and/or provide patient care through delegation, consultation, or direct care.
  • Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development.
  • Perform other duties as assigned or directed to ensure smooth department or unit operations.
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