ED Admission & Discharge Coordinator

GBMC HealthCare•Towson, MD

6d•$20 - $30•Onsite

About The Position

Under general supervision, provides an appropriate and timely discharge arrangement or plan in accordance with the patient’s multidisciplinary treatment team recommendation. Assists the treatment team with assessing the patient’s needs to help ensure a safe discharge plan. Provides knowledge of and discusses potential placement and/or resource options with patients and families. Assists the patient in the utilization of health care services, community resources, education and other information as it relates to the patient’s illness or disorder.

Requirements

A bachelor’s degree from an accredited institution is required.
Must be working towards a bachelor’s degree and must be completed within 3 years of hire.
Three years’ progressively responsible work experience in psychiatric/chemical dependency field or related health care setting.
Knowledge of available community resources
Advanced skills in oral and written communication
Skill in organizing workload and balancing many tasks
Skills in time management
Ability to evaluate data gathered for medical plan of treatment
Ability to work with a multidisciplinary team in a medical setting

Responsibilities

Gathers and evaluates all pertinent information to prepare for patient discharge by meeting with patients and families in the Emergency Department to obtain relevant psycho-social history as it pertains to discharge planning, when appropriate.
Contacts appropriate ED personnel and/or obtaining medical records to assist in determining and meeting patient discharge needs.
Communicates with other patient care team members to exchange valuable information regarding social, emotional or environmental problems.
Collects Advanced directives, MOLST’s, custody agreements, psychiatric certifications as well as other court orders/documents relevant to a patient’s case that can affect discharge planning.
Provides guidance to patients and families during the psychiatric evaluation and discharge planning process by educating patient and parties involved about the process of treating behavioral health patients during their visit to the Emergency Department.
Obtains consent signatures on all necessary documentation by the patient or a parent or guardian (if a pediatric patient).
Provides bed availability and/or disposition updates to patients (and parents or guardian when the patient is a minor/child or if the patient lacks capacity).
Prepares and maintains records and reports by preparing, maintaining, documenting and updating electronic medical records, which may include pertinent summaries or notes containing related social information of use to patient care personnel.
Ensures outside facilities and programs receive patients’ clinical documentation for review, when appropriate and in a timely manner while maintaining HIPAA.
Participates in daily psychiatric rounds with the multidisciplinary treatment team.
Collaborates with crisis bed and Child Protection Program liaisons, when necessary.
Conducts timely discharge planning for ED behavioral health patients, including those with psychiatric/chemical dependency disorders and disabilities/illnesses, by assessing needs for home care, auxiliary services or aiding in extended care facility placements.
Works to secure psychiatric facility placements for psychiatric patients after the treatment team has provided their recommendation.
Makes referrals to local crisis residential treatment facilities, psychiatric rehabilitation programs (PRP), partial hospitalization programs (PHP), outpatient mental health programs (OMHP), as recommended by patient’s treatment team.
Submits and obtains insurance pre-authorization for placement, via phone or online portal, when necessary.
Effectively communicates and informs the treatment team of the discharge plan, status updates, barriers, and ambulance transportation ETA (when applicable).
Discusses the discharge plan with parent or guardian for pediatric patients.
Organize and assemble the discharge packet for patients who are transferring to an inpatient psychiatric facility.