Economist I, Promise

Amazon • Vancouver, BC

14d

About The Position

As the Economist for Customer Promise, you will be responsible for leading the
research, econometric modeling, and analysis to understand customer preferences
that inform how the business operates. This entails developing analytic tools
and economic models - including generative AI agents - that take into account
inventory, fulfillment center capabilities, carrier capabilities, customer
preferences, and economic impacts to determine customer promise.

You will design, build, and rigorously validate GenAI agents against traditional
econometric models and production experiments to assess their accuracy,
interpretability, and operational impact. The models and agents you develop will
drive changes in transportation and fulfillment networks.

You will work with a diverse scientific team including computer scientists,
machine learning engineers, and statisticians as well as other economists. You
will build statistical models and AI-powered agents using world-class data
systems to solve business problems in a fast-paced environment, continuously
evaluating new methodologies against established econometric approaches to
advance the state of the art in promise optimization.

In this role, you'll focus on building economic models and conducting data
analysis that support critical business decisions. You might start your day by
meeting with a business partner to understand a pricing question or operational
challenge, then translate that into a technical framework. You'll spend time
working with data analysis software like R, Matlab, or Stata—and potentially
Python—to develop models, validate results, and ensure your analysis aligns with
project goals. Throughout the day, you'll document your findings in clear
technical reports, present your reasoning to colleagues, and collaborate with
other economists to embed economic thinking into broader initiatives. You'll
also stay current with developments in your economics specialty and participate
in team discussions about methodology and best practices.

At Amazon, we are the most customer-centric company on earth. If you'd like to
help us build the place to find and buy anything online, this is your chance to
make history. To get there, we need exceptionally talented, bright, and driven
people. We are looking for a dynamic, organized self-starter to join as an
Economist for Customer Promise.

The Customer Promise team seeks to identify the optimal delivery speed for
whatever a customer wants. We believe that finding an optimal promise and living
up to it consistently improves our customer experience because we increase
customer's confidence and trust in Amazon as the one, best option to get what
you want, when you want it.

Requirements

• PhD in Economics, Quantitative Marketing or related field

Nice To Haves

• Experience working with data warehousing, data quality

Responsibilities

• Conduct economic analysis and develop models that apply mathematical, econometric, and statistical techniques to business problems, including estimates, optimizations, and forecasts using established methodologies in your specialty area
• Partner with business stakeholders to understand their challenges and translate business questions into technical economic frameworks that deliver workable solutions
• Build and validate economic models by ensuring data quality, testing results using standard practices, and taking responsibility for correct implementation and the impact your analysis has on business decisions
• Communicate findings clearly through technical documents, reports, and presentations to leaders and colleagues, conveying your reasoning and limitations of your analysis with transparency
• Collaborate with other economists and technical teams to embed economic perspectives into projects and contribute to team goals and project-related metrics

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree