Economic Stability Supervisor

State of Louisiana • Jefferson, LA

13h • $24 • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. This supervisory position provides leadership and oversight for a Family Assistance unit responsible for delivering essential programs such as SNAP, FITAP, KCSP, and STEP. You’ll lead and develop a team, oversee program operations, and help ensure families receive accurate and timely access to critical benefits and services. If you’re a motivated leader ready to strengthen communities and support families across Louisiana, we encourage you to apply! Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Requirements

• Six years of economic stability social services experience; OR Six years of full-time work experience in any field plus three years of economic stability social services experience; OR A bachelor's degree plus three years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Supervises Social Services Analysts by providing training, resolving staff and client concerns, approving leave, and conducting performance planning and evaluations.
• Reviews eligibility cases for accuracy, timeliness, and compliance across multiple assistance programs, including SNAP, FITAP, KCSP, and STEP.
• Conducts quality assurance reviews, identifies error trends, develops corrective action plans, and provides individualized training to improve staff performance and program accuracy.
• Interprets policies and procedures, provides guidance to staff on complex eligibility situations, and develops and delivers training on program requirements and updates.
• Prepares and analyzes statistical and management reports to evaluate unit performance, identify service gaps, and recommend improvements to administrative processes and procedures.
• Builds relationships with community providers and partner organizations to strengthen referral networks, address client needs, and promote program participation through outreach activities.
• Supports emergency preparedness and disaster response efforts by maintaining required training, assisting with disaster benefit programs, and providing support at emergency shelters and evacuation operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level