Economic Stability Manager 2

State of Louisiana • Statewide, LA

2d • Onsite

About The Position

This is a promotional opportunity open only to current permanent employees in a classified position with a Louisiana state agency. Lead the policy and administration of vital assistance programs that support families and children across Louisiana. This leadership role combines policy expertise, program oversight, staff development, and strategic problem-solving to ensure eligible families receive timely and accurate support. If you're ready to lead meaningful improvements, strengthen program operations, and help shape services that make a difference in the lives of Louisiana families, we encourage you to apply!

Requirements

• One year of the required experience for the following minimum qualifications must have been at the supervisory level or above.
• Eight years of economic stability social services experience; OR Six years of full-time work experience in any field plus five years of economic stability social services experience; OR A bachelor's degree plus five years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus four years of economic stability social services experience.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Direct the statewide administration and oversight of FITAP, KCSP, SNAP E&T, and SNAP Outreach policies and procedures to ensure compliance with federal and state requirements.
• Analyze legislation, regulations, and program requirements and develop or revise policies and procedures to support consistent program administration.
• Provide technical guidance and policy interpretation to field operations and management to resolve complex program issues and ensure accurate case actions.
• Monitor program performance, Quality Control findings, audits, and corrective actions and develop solutions to address deficiencies and improve program operations.
• Coordinate automated system changes and enhancements with internal and external stakeholders to improve program efficiency and reduce processing errors.
• Lead, supervise, and develop staff by monitoring performance, assessing operational needs, and ensuring effective use of resources and continuity of statewide operations.
• Advise management and collaborate with stakeholders to identify operational barriers and implement solutions that promote timely and accurate access to assistance for eligible families and caregivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager