Economic Mobility Coach

JPNDC Jamaica Plain Neighborhood Development CorporationBoston, MA
$63,000 - $68,000

About The Position

The Economic Mobility Coach plays a key role within JPNDC's Economic Prosperity team, providing high-quality, trauma-informed mobility coaching services to clients while also supporting program quality, staff development, and continuous improvement. The Economic Mobility Coach works one-on-one with participants to provide financial coaching, career coaching, and resource navigation. The coach helps participants set goals, overcome barriers, connect to services and opportunities, and make progress toward improved financial stability, employment, and long-term economic mobility.

Requirements

  • Bachelor's degree in finance, social work, counseling, public policy, or related field, or equivalent lived/professional experience.
  • Minimum of 1 year of experience providing financial coaching, financial counseling, or related economic mobility services.
  • Demonstrated experience working with low-income communities and communities of color.
  • Strong knowledge of budgeting, credit reports/scores, debt management, banking products, public benefits, and consumer financial issues.
  • Bilingual in English and Spanish (required).
  • Excellent communication, coaching, and relationship-building skills.
  • Strong organizational skills and attention to detail.

Nice To Haves

  • Certification or training in financial coaching or counseling (e.g., AFC®, FFC®, or similar) or willing to acquire within the first 6 months of hiring.
  • Experience working within a community development, nonprofit, or housing-based setting.

Responsibilities

  • Provide one-on-one, strength-based economic mobility coaching to clients, supporting goals related to budgeting, credit building, debt reduction, savings, income growth, education pathways, benefits of access, and asset building.
  • Manage a caseload that may include higher-need or more complex client situations.
  • Use trauma-informed, culturally responsive, and equity-centered coaching practices.
  • Maintain accurate, timely, and confidential client records in required data systems.
  • Contribute to the development of coaching tools, curricula, workshops, and resource guides.
  • Participate in case conferences, reflective supervision, and team learning activities.
  • Facilitate financial and career capability workshops and group sessions for community members and partner organizations.
  • Represent JPNDC in coalitions, meetings, and community events as needed.
  • Support program reporting requirements for grants and funders.
  • Assist with pilot initiatives or new program models related to financial capability and economic mobility.
  • Other duties as assigned by your supervisor.

Benefits

  • Up to 90% of individual insurance premiums paid for health, vision, and Altus dental insurance
  • 2 weeks of vacation plus one week at the end of the year
  • 14 holidays recognized per year
  • Employer-paid life & disability insurance
  • A vested 403(b) retirement plan
  • CEU credit or comparable training for professional development in areas such as DEI, economic and workforce development, early childhood education, and affordable housing and real estate finance
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