About The Position

The Ecommerce Support Specialist supports digital excellence across platforms that riders interact with and use to purchase from our company (Ebay, Shopify, etc). A strong aptitude with various programs and the ability to learn them will be the way to win. This role will reward diligent, detailed, and focused bike-fans who share our core belief that bikes change lives.

Requirements

  • Passion for cycling and in-depth knowledge of bicycles and related products.
  • Experience in ecommerce, online retail, or related field.
  • Basic knowledge of Photoshop for image editing and optimization.
  • Proficiency in using Excel sheets for data analysis and reporting.
  • Familiarity with camera operation for product photography and content creation.
  • Computer multitasking skills to efficiently manage various tasks concurrently.
  • Creative and organized mindset for content creation and marketing initiatives.
  • Strong team player who can collaborate effectively with colleagues and departments.

Responsibilities

  • Supports digital excellence across platforms that riders interact with and use to purchase from our company (Ebay, Shopify, etc).

Benefits

  • Competitive health care (Medical PPO or HDHP)
  • Dental
  • Vision
  • Health Savings Account (HSA)
  • Short and Long Term Disability
  • Company sponsored life insurance
  • Optional Term Life Insurance
  • Optional Critical Illness insurance
  • Optional Critical Accident insurance
  • Competitive vacation package
  • 401(k) with match
  • 8 Weeks paid parental leave
  • Paid company holidays
  • Employee discounts on all product
  • Deep partner retail discounts
  • Fitness & Events Reimbursement
  • Uniform Allowance
  • Employee Assistance Program
  • Commuter Benefits if applicable in state
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