eCommerce Requirements Analyst

Genuine Parts Company•Usa, AL

About The Position

We’re seeking a driven eCommerce Requirements Analyst to partner with Product Management in translating business initiatives into clearly defined, executable features that power digital commerce growth. This role operates at the feature level—framing business problems, defining customer value, and ensuring alignment between stakeholders and development teams. You’ll bring structure to ambiguity and prepare initiatives for prioritization and delivery in a fast-paced Agile environment. You must be eligible to work in the US without Visa Sponsorship.

Requirements

5+ years’ experience as a Business Analyst or Requirements Analyst
Direct experience supporting B2B or B2C eCommerce platforms
Strong understanding of: Product detail pages, Search and navigation, Cart, checkout, and quoting flows, Inventory visibility, Order lifecycle, Account dashboards and self-service features
Proven experience writing: Epics, Features, User stories, Acceptance criteria
Ability to translate business needs into structured, development-ready requirements
Experience documenting: Business rules, Functional requirements, Dependencies and risks, Success metrics
Strong ability to map customer journeys and operational workflows
Experience identifying pain points and recommending improvements
Ability to think through automation, approval flows, and exception handling
Comfortable balancing customer experience with operational realities
Experience working in Agile/Scrum environments
Comfortable participating in backlog refinement and sprint planning
Proven ability to act as liaison between business and engineering teams
Strong stakeholder facilitation and communication skills
Experience supporting intake and prioritization processes
Ability to help assess impact, effort, and business value
Comfortable operating in a roadmap-driven product environment
Must be eligible to work in the US without Visa Sponsorship

Nice To Haves

You bring structure to complex problems and frame features clearly with minimal direction.
You prepare initiatives for prioritization and executive review with confidence.
Development teams rely on you for complete, actionable requirements that reduce friction and accelerate delivery.
You operate with urgency, ownership, and accountability — always balancing customer needs with business outcomes.
A structured, systems-oriented thinker
Customer-first in your decision-making
Highly accountable and ownership-driven
A strong, confident communicator
Comfortable in a fast-paced, high-visibility environment