eCommerce Product Manager - Cart, Checkout, Payments AO7177315

BTI Solutions•Mountain View, CA

10h•Onsite

About The Position

We are seeking an experienced eCommerce Product Manager to join our team, focusing on Cart, Checkout, and Payments. This role is crucial for building and optimizing our eCommerce products and features, from initial ideation through launch and ongoing improvement. You will be a key player in a cross-functional team, collaborating with product, design, engineering, marketing, legal, finance, and customer service to drive business growth and enhance the customer experience. The position requires ownership of day-to-day Product Management tasks, including writing requirements, overseeing their implementation in design and development, managing stakeholder input, and communicating program status. You will partner closely with UX and UI designers throughout the user research, testing, prototyping, and wireframing phases, providing clarity on requirements, prioritizing features, and analyzing data. Collaboration with developers during implementation and participation in QA are essential to ensure products meet specifications. A strong emphasis is placed on leveraging data and analytics to track site performance, make recommendations, and conceptualize new opportunities through A/B testing and research into industry trends and customer feedback. The ideal candidate will keep the customer first, implementing products that reduce pain points while achieving company goals.

Requirements

5+ years of E-commerce product management experience, preferably with Cart/Checkout and Payments experience
Bachelor’s degree or equivalent professional experience.
Skilled in product management processes and best practices.
Knowledge of A/B testing principles and methods.
Strong analytical thinking and strategic planning skills.
Ability to simplify complex ideas so they can be effectively communicated cross-functionally.
Comfortable working in a fast-paced environment and remaining detail-oriented while not losing sight of big picture goals.
Comfortable with learning on the job.
Ability to juggle multiple projects and independently prioritize your work.
Intuitive understanding of and empathy for various user types: their motivations, goals, and pain points.
Keep customer first and implement products that reduces customer pain points and achieve company goals at the same time.
Self-starter, highly organized, strong attention to detail, excellent verbal and written communication skills.

Nice To Haves

Experience with Jira/Confluence, Invision, tableau is plus.
Interest in finance, payment, reverse logistic is a plus.

Responsibilities

Participate in all aspects of building products and features, from ideation through launch and optimization.
Work closely with product, design, engineering, product marketing, brand marketing, legal, finance and customer service to bring features to develop and grow business opportunities, as well as enhance our customer experience.
Ownership of day-to-day PM tasks: such as writing requirements, overseeing requirements implementation in design and development, managing stakeholder input, managing program and communicating status of the program.
Partner with UX designers throughout the user research, user testing, prototyping and wireframing phases of projects.
Support the UX process by providing clarity on requirements, thinking through upstream and downstream impacts to the end to end experience, prioritizing features, discussing tradeoffs, and analyzing data.
Partner with UI designers to ensure requirements are effectively captured in the final design output.
Partner with developers during implementation and participate in QA to ensure product designs and functionality are implemented to specifications.
Leverage data and analytics to track current site performance as well as make recommendations during each phase of the product lifecycle.
Participate in conceptualizing, designing and running A/B tests with the goal of optimizing conversion funnels and top line KPIs.
Research industry trends, customer feedback, and current performance data to conceptualize and pitch new opportunities that support the product vision.
Other duties as required.