Ecommerce Product Analyst

Vera Bradley • Roanoke, IN

2d • $66,800 - $91,850 • Onsite

About The Position

Support the Ecommerce Product Team in the planning, delivery, and optimization of digital experiences across eCommerce platforms. Translate business and customer needs into clear requirements, support backlog management and product delivery, coordinate testing and validation, and help ensure eCommerce systems and experiences operate effectively.

Requirements

• Bachelor’s Degree in Business, Computer Science or equivalent
• Experience working an Agile software development environment (e.g. Scrum or Kanban)
• Comfortable working in collaborative teams
• PC skills utilizing Microsoft Office Applications (Word, Excel, Outlook, Visio) and other online collaboration tools (Trello, Basecamp, Google Analytics, Atlassian Tools, Miro, etc)
• Analytical techniques with modeling, mapping, diagramming, analyzing, charting, and benchmarking
• Ability to effectively handle ad hoc requests with little guidance
• Detail oriented with the ability to manage multiple tasks simultaneously
• Excellent organization and follow through skills
• Excellent interpersonal, written and verbal communication skills
• Presentation skills
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment
• Strong team player
• Strong desire to keep learning and growing

Nice To Haves

• 2+ years experience in ecommerce desired
• Experience with Shopify or Shopify Plus is a plus
• Experience with A/B testing and analysis is a plus

Responsibilities

• Partner closely with the eCommerce Product Manager to support execution of the eCommerce product roadmap and key digital initiatives.
• Translate business, customer, and stakeholder needs into clear user stories, functional requirements, and acceptance criteria for development teams.
• Support backlog management and refinement, including documenting requirements, identifying dependencies, and helping prepare work for development.
• Collaborate with developers, designers, analytics teams, business stakeholders, and third-party partners throughout the product development lifecycle.
• Develop and maintain documentation for eCommerce functionality, integrations, business processes, and system interactions.
• Create and execute QA test plans to validate new functionality, enhancements, bug fixes, and system changes.
• Coordinate User Acceptance Testing (UAT) with business stakeholders and ensure identified issues are documented and resolved prior to release.
• Support production releases by validating functionality and assisting with troubleshooting and issue resolution.
• Analyze eCommerce data, customer behavior, and site performance to help identify opportunities for optimization and improvement.
• Assist with A/B testing and experimentation, including test setup, QA, measurement, and documentation of results.
• Build strong relationships with business and technical stakeholders to understand needs, communicate requirements, and support successful delivery of eCommerce initiatives.
• Develop a strong understanding of the eCommerce technology ecosystem and how platforms, integrations, and third-party tools interact.
• Help monitor and troubleshoot eCommerce issues, partnering with internal teams and vendors to drive resolution.
• Support the Product Manager with project coordination, vendor initiatives, research, and other product-related activities as needed.

Benefits

• Variety of medical, dental and vision programs
• Medical plan options including both a HDHP/HSA plan and a PPO plan
• Dental
• Vision
• Flexible spending accounts
• Survivor Benefits
• Employer provided 2X your salary in life insurance
• Accidental Death and Disability insurance
• Voluntary life insurance for you, your spouse and your children
• Short-term disability
• Long-term disability
• 401k with generous company match, immediate vesting (age and service requirement)
• Strong line up of professionally managed funds
• Safe-harbor plan design
• Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
• 9 paid holidays a year
• Paid bereavement leave
• Voluntary Time Off
• Access to a variety of financial, physical, and mental wellness experts
• Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
• Opportunities for leadership development, skill development and career advancement
• Generous employee discount on Vera Bradley products
• Bonus opportunity
• identity protection
• legal services
• pet insurance
• cell phone discount
• employee referral bonus
• annual birthday gift
• DailyPay
• corporate fitness facility
• individual policies through Aflac

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level