Ecommerce Marketplace Specialist

AlgaeCal•Toronto, ON

About The Position

This role is for an Ecommerce Marketplace Specialist who has a strong understanding of Amazon Seller Central, including listings, keywords, ads, and account health. The ideal candidate is disciplined, detail-oriented, and possesses a systems-first operations mindset. The company emphasizes a collaborative and low-ego work environment where team members are supported and encouraged to grow without burnout. This position offers the opportunity to work on real brands with a team that respects the craft of marketplace work.

Requirements

Proof of execution in managing Amazon listings, cases, and data.
Experience updating titles, bullets, backend attributes, A+ content, and images.
A systems-first operations mindset with a preference for checklists and SOPs.
Fluency in Amazon Seller Central, including navigating listing quality reports, suppression alerts, account health notifications, and case history.
Experience opening and managing cases end-to-end.
Strong instincts for SEO, keywords, and listing performance.
Experience using tools like Helium 10 (or similar) for keyword research and tracking.
Understanding of Amazon ads (Sponsored Products, Sponsored Brands, and Amazon DSP).
Ability to export and organize campaign data accurately.
Data accuracy and attention to detail in spreadsheets and reporting.
Calm, collaborative, and low-ego demeanor.
Ability to work well with Marketplace, Marketing, Creative, and agency partners.
Detail-oriented under real pressure, managing multiple listings and tight timelines.
Humble, hungry to learn, and a great teammate.

Nice To Haves

Experience with Walmart Seller Center or other marketplaces.
Exposure to regulated or health-related categories.
Experience supporting international marketplaces.

Responsibilities

Own listings, cases, and data with precision.
Manage real ASINs and make live listing updates.
Update titles, bullets, backend attributes, A+ content, and images.
Work from checklists, SOPs, and clean processes, and improve them.
Organize case logs and name files properly.
Meet deadlines without reminders.
Spot and fix inconsistencies before they escalate.
Open and manage cases end-to-end, providing correct documentation.
Escalate strategically when needed.
Use tools like Helium 10 (or similar) to research and track keywords.
Update listings responsibly and monitor changes in rank and traffic.
Understand how Amazon ads (Sponsored Products, Sponsored Brands, and Amazon DSP) fit into the ecosystem.
Export and organize campaign data accurately.
Recognize underperforming keywords, ASINs, audiences, placements, or campaigns.
Flag issues early.
Ensure data accuracy in spreadsheets, exports, formulas, dates, and formatting.
Communicate clearly, ask smart questions, and escalate blockers early.
Take feedback without defensiveness and adjust quickly.
Stay organized and keep track of moving pieces under pressure.