Ecommerce Marketplace Specialist

Radwell International•Downers Grove, IL

7d•$52,000 - $69,680•Onsite

About The Position

The Marketplace Operations Specialist is responsible for supporting the growth and day-to-day management of Radwell’s online marketplace channels, including Amazon, eBay, Walmart Marketplace, and future marketplace initiatives. This role focuses on marketplace operations, listing management, catalog maintenance, inventory and pricing audits, reporting, issue resolution, and sales growth initiatives. The ideal candidate is analytical, detail-oriented, comfortable working with data, and interested in building a career in ecommerce and online marketplace management. This position works closely with Marketplace, Operations, Purchasing, IT, Product Data, and Customer Service teams to ensure accurate marketplace execution and an exceptional customer experience.

Requirements

Advanced Microsoft Excel skills including pivot tables, lookup formulas, sorting, filtering, and data analysis
Proficiency with Microsoft PowerPoint and presentation development
Strong analytical and problem-solving abilities
Basic understanding of statistics and testing methodologies
Basic understanding of pricing and margin concepts
Ability to manage multiple projects simultaneously
Strong written and verbal communication skills
Ability to work collaboratively with cross-functional teams

Nice To Haves

Entrepreneurial mindset with a strong desire to learn and continuously improve
Strong analytical skills and curiosity to investigate marketplace performance
Excellent written and verbal communication skills
Highly organized with strong time-management abilities
Strong business acumen
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail
Knowledge of SQL, Feedonomics, Google Analytics, Power BI, ChannelAdvisor, or similar ecommerce tools preferred but not required
Experience using digital analytics, web analytics, or project management software preferred
Experience buying or selling products through online marketplaces is strongly preferred
Bachelor’s degree in Business, Marketing, Ecommerce, Supply Chain, Analytics, or a related field preferred
2–5 years of professional experience in ecommerce, marketplace operations, merchandising, product management, marketing, inventory management, customer service, or related business functions preferred
Experience working with Amazon, eBay, Walmart Marketplace, Shopify, Etsy, or similar ecommerce platforms preferred
Experience managing product listings, catalogs, inventory, pricing, or marketplace operations preferred
Equivalent combinations of education, training, and experience will be considered

Responsibilities

Support the daily operation and management of online marketplace channels including Amazon, eBay, Walmart Marketplace, and future ecommerce platforms
Create, maintain, and optimize marketplace product listings and catalog data
Assist in developing and executing marketplace growth initiatives and operational improvements
Monitor marketplace performance and identify trends using data-driven analysis
Perform inventory, pricing, content, and catalog audits to ensure marketplace accuracy
Work with marketplace representatives and platform support teams to maintain account health and functionality
Support marketplace advertising initiatives, testing programs, and channel expansion projects
Assist with launching new products, tools, and marketplace integrations
Collaborate with Purchasing, Operations, IT, and Product Data teams to resolve inventory, pricing, and catalog issues
Create and improve workflows that streamline marketplace processes while maintaining a strong customer experience
Monitor marketplace compliance requirements and ensure adherence to platform policies
Support product content improvements, including titles, descriptions, images, categories, and attributes
Generate reports and analyze marketplace performance data to identify sales opportunities and operational improvements
Track industry trends, marketplace updates, and ecommerce best practices
Support special projects and other ecommerce initiatives as assigned