eCommerce Data Specialist

Tharaldson HospitalityLas Vegas, NV
Hybrid

About The Position

Tharaldson Hospitality is seeking an organized, analytical, and energetic eCommerce Data Specialist to join their team. The company offers a friendly, professional work environment with opportunities for advancement and career growth, supported by a strong company culture. Tharaldson Hospitality operates 89 hotels nationwide and plans to expand its portfolio in the next three years, creating further growth opportunities for employees. The role involves assisting the eCommerce Manager in managing and maintaining all hotel e-commerce platforms to ensure a seamless and accurate online customer experience, as well as auditing and updating content for Search Engine Optimization to increase online sales.

Requirements

  • One to two years related experience; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as brand standards, excel spreadsheets, and policies.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to calculate figures and amounts such as discounts, interest, and percentages.
  • Ability to deal with problems involving several concrete variables in standardized situation.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
  • Valid Driver’s License is required.

Nice To Haves

  • Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
  • Customer Service – Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance.
  • Interpersonal – Maintains confidentiality.
  • Oral Communication – Responds well to questions; Demonstrates group presentation skills.
  • Teamwork – Contributes to building a positive team spirit.
  • Written Communication – Writes clearly and informatively; Able to read and interpret written information.
  • Improves processes, products, and services; Continually works to improve skills.
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Business Acumen – Understands business implications of decisions; Demonstrates knowledge of market and competition.
  • Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment.
  • Organizational Support – Follows policies and procedures.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability – Commit to long hours of work when necessary to reach goals.
  • Initiative – Asks for and offers help when needed.
  • Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas.
  • Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
  • Planning/Organizing – Prioritizes and plans work activities.
  • Professionalism – Treats others with respect and consideration regardless of their status or position.
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
  • Quantity – Strives to increase productivity.
  • Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly.

Responsibilities

  • Works directly with eCommerce Manager to assist them in carrying out their responsibilities.
  • Participates in all Quality Assurance Reviews and Audits of the hotel web pages.
  • Updates and Maintains Hotel Websites.
  • Assists and completes tracking worksheets as directed.
  • Works with teams to improve hotel advertisement.
  • Observes and participates in all management and administrative functions as directed.
  • Completes duties assigned by the eCommerce Manager or Revenue Management.
  • Attends all meetings or functions as assigned by the eCommerce Manager, including weekly department meetings.
  • Provides supporting documentation of all work assignments as directed.
  • Acts as a role model within and outside the organization and maintains a positive and respectful attitude.
  • Adheres to Tharaldson Hospitality Staffing Policy and Procedures.
  • Demonstrates flexible and efficient time management and ability to prioritize workloads and performs duties as workload necessitates.
  • Other duties as assigned.

Benefits

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay Option
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid Vacation
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