Ecommerce, Creative & Production, Assistant

Warner Music Group•Los Angeles, CA

5d•$26 - $35•Onsite

About The Position

WMX, Warner Music Group's culture-driving merchandise, creative content, and artist services division, is a global full-service team that offers creative direction, production services, and support for WMG licensed artists and labels. As the Retail Art Director, you will step into a brand-new, highly strategic role designed to grow and develop our retail business strategy as a whole. You will act as the vital creative bridge on our team, working directly with our Creative Directors to align on artistic vision, while collaborating hand-in-hand with our Retail Sales team to build bespoke presentations for global retail partners. Your work will directly impact how our entire artist roster breaks into major retail spaces, transforming creative concepts into massive commercial realities. As the Assistant to the SVP, Global Ecommerce, SVP, Production & VP Creative Director, you’ll be the connecting force keeping our leadership, clients, and physical studio space perfectly on track. You’ll split your time managing calendars, coordinating client meetings and design sessions, planning team events, and maintaining our physical showroom. This role is fast-paced, highly collaborative, and deeply plugged into music, design, and commerce. At WMG, you get a front-row seat to how the industry's best artist merchandise and branding worlds are built from scratch.

Requirements

Minimum of 3 years of experience as an assistant or high-level coordinator supporting senior leadership, preferably within a creative agency, fashion brand, production house, or music environment.
Exceptional organizational and time-management skills, with a proven ability to multitask, protect executives' time, and maintain a pristine physical environment like a showroom or studio space.
Flawless written and verbal communication skills, with a professional, approachable, and trustworthy demeanor when dealing with high-profile clients, vendors, and stakeholders.
Enjoy working in a highly collaborative, hands-on environment and are equally excited about the art of creative storytelling and the puzzle of physical production execution.
Passionate about music, merchandise, and pop culture, and possess a strong desire to keep the team's operations organized so we can scale our business.

Nice To Haves

Proficiency in digital workspace and project management tools like Google Workspace, Airtable, Excel, Asana, or Monday.com
Basic understanding of apparel production specifications, tech packs, or retail manufacturing workflows.
Experience formatting visual presentations or pitch decks using Keynote, PowerPoint, or Google Slides.

Responsibilities

Manage extremely active, fluid calendars and personal meeting schedules for leadership, prioritizing time-sensitive requests and anticipating conflicts.
Coordinate and schedule internal design sessions, cross-functional team check-ins, and vital meetings with external clients and artist managers.
Plan, organize, and execute internal events, team-building activities, and collaborative workshops for the broader creative department.
Oversee, organize, and maintain the aesthetic and functional setup of our physical creative studio space and artist merchandise showroom.
Serve as the primary administrative point of contact and communication bridge for all internal teams, design studios, and external production vendors.
Assist with digital asset management, including retrieving, organizing, and distributing art files, tech packs, and approvals to keep workflows scalable.
Handle sample management, tracking physical apparel and product prototypes from the factory floors straight to the showroom and design tables.
Arrange complex travel plans, detailed itineraries, and accommodations for production site visits or industry events.
Process and track expense reports, invoices, and basic vendor paperwork in a timely manner.