Ecommerce Coordinator (LGM)

Legends Global • Indianapolis, IN

10d • Hybrid

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Ecommerce Coordinator is an organized and proactive individual responsible for helping the ecommerce trading team deliver an unmatched customer experience on behalf of some of the world's leading brands. This is a multi-function position, with a primary focus on daily ecommerce account operations including product creation and updating, site merchandising, reporting, and implementation of internal and external requests related to the performance of partner websites. This role requires excellent problem solving skills, follow-up ownership, strong communication abilities, and initiative to make the most of opportunities in a rapidly growing ecommerce environment. This role is ideal for someone who is passionate about expanding their ecommerce skills through direct collaboration with some of the industry’s top professionals. They are eager to learn, not afraid to take on new and frequently varying projects, and are committed to delivering successful results for A-tier partners.

Requirements

• 1-3 years experience in retail ecommerce, ideally within the fashion, sports, or gaming industries
• Bachelor’s degree or equivalent combination of education and related experience
• Demonstrated ability to prioritize and meet overlapping partner commitments
• Experience with, and understanding of, analytics, shopping cart platforms, and relevant e-commerce industry standard tools
• Demonstrated ability to collaborate across teams
• Familiarity with website management software and processes
• Passion for e-commerce and its ability to drive results for world renown brands
• Excellent written and oral communication skills
• Detail-oriented and extremely organized with the ability to multi-task and project manage
• Excellent Microsoft Word, Excel, and PowerPoint core skills
• Must be available to work occasional extended hours such as nights, weekends, and holidays as business needs require and in a team environment with internal and external stakeholders across many international platforms and countries; travel up to 5%

Responsibilities

• Coordinate key ecommerce website launch activities and continuous updating of content
• Implement changes and improvements that impact the customer journey and conversion rate throughout partner websites in collaboration with design, development, buying, and marketing
• Collaborate with internal stakeholders on planning, tracking and executing marketing campaigns. This can include contributing to campaign ideation in coordination with internal program teams and will include writing ad copy, briefing designers on desired campaign assets, and performing email and website content updates.
• Coordinate development of accurate and clear photography and copy details for each product to maximize conversion
• Implement changes to products/categories/campaigns that maximize revenue across the partner websites
• Monitor performance of the websites and report to internal stakeholders
• Identify, report, and track site bugs related to product, content display, and CX
• Ensure that the website layout and content, and marketing materials, are consistent, conform with the brand and style guidelines of our Partners/Clubs/Events, and align with industry best practices
• Obtain necessary approvals both internally and through the necessary partners
• Implement third party applications such as localization tools tailored to partner websites
• Coordinate implementation efforts with the performance marketing team and evaluate the impact of PPC, SEO, Display, Affiliates, and push campaigns
• Inform buying, stock management, and merchandising decisions through reporting and analysis of competitor and industry trends
• Test new website changes before deployment
• Coordinate resolution of occasional order related problems with the customer service team
• Support the ecommerce trading team on new projects and ad-hoc tasks
• Other duties and projects as assigned and directed by the Ecommerce Trading Director

Benefits

• Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level