eCommerce Brand Director (remote US)

HarperCollins Publishers,
$110,000 - $130,000Remote

About The Position

HarperCollins US is looking for a dynamic eCommerce and digital marketing leader to grow its Direct-to-Consumer division. This role has P&L responsibility across multiple eCommerce stores and owns both the strategy and day-to-day execution to drive performance. The Director leads merchandising and promotional planning, executing cross-platform strategies in close partnership with customer lifecycle marketing, growth and performance marketing, and digital products teams. The ideal candidate is a confident, self-directed leader who thrives in a fast-paced environment and brings a strong executive presence to cross-functional partnerships.

Requirements

  • A minimum of 7 years of digital marketing experience, with at least 5 years in an eCommerce/direct-to-consumer setting
  • Shopify experience is required
  • Experience working across digital marketing platforms including, but not limited to, social media, email and SMS marketing, and performance marketing
  • Experience developing and creating eCommerce campaigns in a DTC/B2C setting
  • Deep understanding of the fundamentals of eCommerce and digital sales, and how different digital marketing channels drive value within the eCommerce ecosystem
  • Deep understanding of eCommerce analytics and KPIs; able to interpret the data and develop actionable insights from it
  • Previous P&L ownership and understanding of business financials and sales channel responsibilities

Nice To Haves

  • Cover letters are strongly preferred

Responsibilities

  • Responsible for driving sales and ensuring the business is meeting both net sales and contribution targets
  • Concept and lead execution for campaigns, including promotional strategy and calendar, title selection, on-site merchandising, creative and messaging vision based on brand insights and direct-to-consumer best practices
  • Own coordination of campaigns and initiatives across email, SMS, social media and paid marketing, leveraging best practices, constant testing and iteration to optimize performance
  • Lead strategy for visual and written messaging, including execution for messaging and copy development for on-site, email, SMS, social media and performance marketing
  • Forecasting and inventory management for key titles
  • Promotional and pricing strategies and execution
  • Own and drive strategic vision and KPI planning to develop and meet targets
  • Lead campaign planning and cross-functional alignment processes
  • Lead regular and ad hoc analytics reviews and reporting

Benefits

  • Comprehensive and highly competitive benefits package
  • Variety of physical health benefits
  • Retirement and savings benefits
  • Caregiving benefits
  • Emotional wellbeing benefits
  • Transportation benefits
  • Other benefits
  • Elective benefits employees may select to best fit the needs and personal situations of our diverse workforce
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