eComm Account Manager - lowes.com

Masco Corporation•Liberty, MO

2d•$88,700 - $139,260

About The Position

The eCommerce Account Manager works directly with key online retail customers and cross-functional teams to drive customer advocacy and sales growth. This is accomplished by aligning with counterparts to analyze data, identify sales trends and build plans to develop countermeasures where gaps exist. In addition to working closely with the Omnichannel Retail Team, this role will collaborate with Finance, Customer Solutions, Customer Data, Operations, Product Marketing, and Omnichannel Retail Marketing counterparts to ensure seamless execution on key growth levers.

Requirements

BA/BS in a Business or Marketing related field and 5-7 years of related experience
eCommerce Account Management Experience with a major omnichannel retail customer
Leader who can communicate and carry out strategies
Strong Financial Competence
Ability to analyze and quickly interpret data from various sources
Capacity to optimally form relationships, informally influence, and concisely communicate sophisticated topics at all levels of the organization.
Strategic professional with a talent for foreseeing issues and proactively crafting strategies for business success
Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization.
Thrives in a fast pace and dynamic environment
Strong organizational skills with meticulous attention to detail
Travel is required 20-30% travel depending on location of residency

Responsibilities

Customer Relationships: Partners with the Lowes.com Merchant for their respective category ownership
Build relationships with the broader Lowe’s merchants, Inventory Planning team, Brand Advocate and others support teams
Strategically negotiate customer program by using data to drive for profitable growth
Participates in customer-facing meetings to drive engagement and accountability
Growth Lever Execution: Align and implement sales goals and priorities with key internal and external decision makers
Deploy key growth levers including promotional planning and implementation, performance metrics, and trends paired with inventory and marketing alignment activities to carry out with excellence
Optimize price, promotion, availability and more levers to earn strong organic placement on the digital shelf and increase share among related online brand competitors
Own new product launch process for respective categories to ensure on-time and best-in-class, fully-optimized delivery
Own promotional execution & pricing accuracy processes for the Lowes.com team
Operations Excellence: Accountable for operational controls, including annual financial forecast, forecasting, budgeting, and supply chain coordination for respective category ownership
Optimize operational execution through the development of new operations and fulfillment capabilities
Cross Functional Team Leadership: Partner across the internal Lowes account management and omnichannel channel marketing team to build and align strategies and tactics
Develop cross-brand, cross-functional, and cross-BU relationships that will drive outstanding eCommerce strategies