About The Position

The Clinical Systems Department plays an essential role for the entire organization by ensuring our systems are developed to study specifications, fully integrated, optimally running, and well-maintained throughout the studies’ lifecycle. The department works closely with industry specific systems such as: IRT, RTSM, EDC, RBQM Opra, ClinSpark, eTMF and CTMS. The department has various roles including client-facing Project Managers, System and Software Designers, and Implementation and Validation specialists. Each of these areas provides mentorship and training. In working with a variety of systems, the department has a proven record of success for promotions and growth internally.

Requirements

  • Highly organized, detail- and service-oriented with excellent problem-solving skills
  • Excellent project management skills, planning, managing, monitoring, scheduling, and critiquing skills
  • Excellent at meeting timelines consistently and being able to effectively work under pressure
  • Strong writing and verbal communication skills in order to clearly and concisely present information
  • Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment
  • Strong ability to handle multiple tasks and many administrative details in a fast-paced and constantly changing environment
  • Bachelor’s degree, in Life Science preferred
  • Minimum two years of experience working in eCOA and clinical trials
  • Minimum two years of experience in project management
  • The individual must demonstrate a strong ability to lead, understand policies and procedures, financial and leadership principles, possesses excellent time management and project management skills and communicate effectively.
  • Demonstrable knowledge of operational aspects regarding Phase I-IV clinical research trials
  • Knowledge of SOPs and ICH/GCP/regulatory guidelines

Responsibilities

  • Serve as main contact for the eCOA vendor, Sponsor, and Worldwide study team members
  • Manage vendor deliverables and timelines, as they relate to study assessments
  • Negotiate with eCOA vendor and sponsor regarding eCOA scope of work (SOW)
  • Review and identify study trends and proactively work with eCOA vendor and study team to address study specific requirements
  • Conduct risk assessments to study due to vendor deliverable delays, availability of materials, equipment, and translations and related concerns
  • Responsible for reviewing and communicating with vendor regarding system change control, closeout, and database lock activities

Benefits

  • We believe everyone plays an important role in making a world of difference for patients and their caregivers.
  • From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed.
  • We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity.
  • We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.
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