ECM Developer

Capgemini • San Francisco, CA

5d • $75,716 - $132,762

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in Enterprise Content Management (ECM) development and administration.
• Hands-on experience with one or more ECM platforms, including IBM FileNet, OpenText, Microsoft SharePoint, or Documentum.
• Strong knowledge of workflow automation and business process management concepts.
• Experience integrating enterprise applications using REST APIs, SOAP services, middleware, and database technologies.
• Proficiency in SQL and relational database management systems.
• Understanding of content migration strategies, metadata management, indexing, and records management.
• Knowledge of security frameworks, access controls, data governance, and regulatory compliance standards.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Nice To Haves

• ECM platform certifications (FileNet, OpenText, SharePoint, or Documentum).
• Experience with cloud-based content management solutions such as Microsoft 365, SharePoint Online, or OpenText Cloud.
• Knowledge of AI-enabled document processing, OCR, intelligent capture, and content analytics solutions.
• Familiarity with DevOps, CI/CD pipelines, and Agile development methodologies.

Responsibilities

• Design, develop, and implement ECM solutions to support enterprise document and content management requirements.
• Develop and maintain workflows for document lifecycle management, including document capture, classification, storage, retrieval, retention, and archival.
• Configure, customize, and administer ECM platforms such as IBM FileNet, OpenText, SharePoint, and Documentum.
• Integrate ECM systems with enterprise applications, databases, and third-party platforms using APIs, web services, and middleware technologies.
• Automate business processes through workflow engines, business rules management systems, and process orchestration tools.
• Ensure adherence to organizational data governance policies, information security standards, and regulatory compliance requirements.
• Perform content migration activities, including data extraction, transformation, metadata mapping, indexing, and validation.
• Develop and manage metadata models, taxonomy structures, and document classification frameworks.
• Monitor system performance, identify bottlenecks, and optimize ECM solutions for scalability, reliability, and operational efficiency.
• Troubleshoot application, workflow, and integration issues and provide ongoing support, maintenance, and system enhancements.
• Collaborate with business stakeholders, analysts, and technical teams to gather requirements and translate document management needs into technical solutions.
• Conduct system testing, deployment, and release management activities to ensure solution quality and stability.
• Create technical documentation, system designs, operational procedures, and end-user support materials.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level