eClinicalWorks (eCW) Trainer

Optima Medical•Las Vegas, NV

3h•Hybrid

About The Position

Optima Medical is an Arizona-based medical group with 30 locations and over 130 providers, serving more than 200,000 patients. The group focuses on improving health and longevity through personalized healthcare and disease prevention. Optima Medical is seeking an eClinicalWorks (eCW) Trainer to deliver EMR training and ongoing education to front office staff, back office staff, and providers across their clinic locations. This role involves collaborating with departments and the IT team to optimize workflows, support system implementations, and ensure effective use of eClinicalWorks for patient care.

Requirements

eCW experience required.
Thorough understanding of EMR workflows for front office, back office, billing, and providers.
Proficiency using the eClinicalWorks support ticket system
Confidence in group presenting
Mastery of providing remote training and support via Microsoft Teams.
Traveling between clinics in Nevada is required.

Responsibilities

Provide best-practice training for new users as well as continuing education using eClinicalWorks for Front Office, Back Office and Providers, with both at-the-elbow support and remote training sessions.
Collaborate with the IT Department on EMR help-desk tickets.
Management of eClinicalWorks ePrescription and EPCS licensing application and onboarding for providers.
Participation in eClinicalWorks full implementation projects, which includes migration from an existing EMR system to eClinicalWorks.
Optimize workflows for providers, staff, and clinics.
Assist with collecting and sending training checklists.
Collaboration in innovation projects designed to maximize process efficiencies that ultimately improve patient care.
Ability to simultaneously manage multiple projects at various stages of development.
Assist with Training and Development and Admin tasks as needed.