ECI Admin & Program Support
About The Position
The ECI Administrative & Program Support Specialist provides administrative, referral intake, data entry, billing support, records management, and program coordination support for the Texas Early Childhood Intervention (ECI) program. This position serves as a primary support to the ECI Director and multidisciplinary team by answering calls, receiving and processing referrals, entering information into required systems including TKids, the electronic health record, and billing systems, maintaining accurate program records, monitoring timelines, preparing reports, and assisting with compliance, audit, and contract-related tracking. The position requires strong attention to detail, confidentiality, customer service, and the ability to manage multiple priorities in a fast-paced program serving children and families.
Requirements
- High school diploma or GED required.
- Minimum of two (2) years of administrative support, healthcare office, human services, education, social services, or related experience required.
- Experience using Microsoft Office, including Word, Excel, Outlook, and Teams.
- Ability to accurately enter and maintain data in multiple electronic systems.
- Ability to maintain confidentiality and follow HIPAA, agency policy, and applicable state and federal requirements.
- Strong verbal and written communication skills.
- Strong customer service skills and ability to communicate professionally with families, referral sources, staff, and community partners.
- Ability to organize work, prioritize deadlines, and follow through on tasks with limited supervision.
- Ability to pass required background checks and meet agency employment requirements.
Nice To Haves
- Associate degree in Business Administration, Healthcare Administration, Medical Office Technology, Early Childhood Education, or related field preferred.
- Experience with ECI, Medicaid, insurance billing, electronic health records, TKids, Cerner/Promedda, or other client data systems preferred.
- Experience preparing reports, tracking compliance deadlines, maintaining spreadsheets, or supporting audits preferred.
- Bilingual English/Spanish preferred.
Responsibilities
- Provides administrative, referral intake, data entry, billing support, records management, and program coordination support for the Texas Early Childhood Intervention (ECI) program.
- Answers calls.
- Receives and processes referrals.
- Enters information into required systems including TKids, the electronic health record, and billing systems.
- Maintains accurate program records.
- Monitors timelines.
- Prepares reports.
- Assists with compliance, audit, and contract-related tracking.
Benefits
- Employer-Cost Sharing of Health Insurance (Plus 50% of Elected Dependent Coverage)
- Employer-Paid Short-Term Disability Insurance
- Employer-Paid Term Life Insurance
- Employer-Match Retirement Contributions (Up to 5% of Base Salary)
- Optional Dental, Vision, Life and Long-Term Disability Insurance
- Wellness Program
- Loan Forgiveness
- Employee Assistance Program
- Pet Insurance
- 12 Paid Holidays per Year
- 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
- 2+ Weeks Paid Sick Leave per Year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
