eBay Marketplace Specialist
About The Position
We are seeking a knowledgeable and driven eBay Marketplace Specialist to manage and grow our eBay storefront within the automotive performance aftermarket. The ideal candidate will have a deep understanding of performance parts, fitment data, enthusiast buyer behavior, and competitive positioning specific to eBay s marketplace environment. This role will be responsible for optimizing product listings, managing product data and pricing, executing promotional strategies, and maintaining top-tier customer service-all tailored to drive growth and brand visibility on eBay.
Requirements
- 2-4 years of direct eBay marketplace management experience (preferred in the automotive aftermarket).
- Strong understanding of automotive performance parts, fitment data, and enthusiast customer behavior.
- Proficient in eBay Seller Hub and familiar with marketplace optimization tools (e.g., ChannelAdvisor, InkFrog, or similar).
- Experience with ACES/PIES data standards or equivalent cataloging methods.
- Analytical mindset with strong Excel/Google Sheets proficiency and comfort handling large product datasets.
- Excellent written communication and attention to detail in product presentation and customer interaction.
- Experience with eBay advertising tools (Promoted Listings, Promotions Manager, etc.).
- Proven customer service experience managing day-to-day 3P storefront operations.
Nice To Haves
- Knowledge of eBay SEO and listing optimization best practices.
- Familiarity with enthusiast automotive communities (e.g., off-road, racing, tuning, overlanding).
- Understanding of MAP enforcement strategies and reseller compliance.
- Basic skills in Photoshop or similar tools for image editing.
Responsibilities
- Maintain Top Seller Ranking by responding promptly and professionally to resolve customer inquiries regarding products, listings, transactions including order issues, returns, refunds, and working with fulfillment to ensure timely shipping.
- Manage and optimize all product listings within eBay Seller Hub to ensure accuracy, relevance, and competitive positioning.
- Enhance listings with complete vehicle fitment data (year/make/model/engine), performance specs, high-quality images, and compelling descriptions.
- Maintain and update the eBay Storefront, including branded pages, featured categories, and seasonal promotions.
- Monitor eBay performance metrics (traffic, conversion rates, sales, feedback) and develop strategies to improve visibility and sell-through.
- Collaborate with product and data teams to ensure catalog accuracy and proper use of automotive data standards (ACES/PIES).
- Plan and execute eBay-specific promotions using tools like Promotions Manager, Markdown Manager, and Promoted Listings.
- Assist in MAP pricing enforcement and help identify unauthorized or counterfeit sellers on the platform.
- Work with inventory and logistics teams to maintain optimal stock levels, manage returns, and ensure on-time fulfillment.
- Stay informed on eBay policy updates, algorithm changes, and advertising tools to maintain compliance and competitive advantage.
- Analyze and report on eBay KPIs, identifying new growth opportunities and areas for optimization.
Benefits
- Competitive compensation with performance-based incentives.
- Employee discounts on performance parts.
- Opportunities for growth in a fast-paced, enthusiast-driven company.
- A passionate team focused on innovation, quality, and customer experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
