East Territory Sales Executive, Small Business Merchant Services

PNC•East Brunswick, NJ

2d•Onsite

About The Position

At PNC, our people are both our greatest differentiator and competitive advantage. We are united in delivering the best experience for our clients. We work together each day to foster an inclusive workplace culture where our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the East Territory Sales Executive, you will drive PNC's Small Business Merchant Services growth across a broad geographic territory. Your responsibilities include driving revenue growth, market expansion, and instilling disciplined sales execution across the territory. This role sits at the intersection of payments expertise, bank partnership, and frontline sales leadership, with responsibility for translating organizational strategy into measurable outcomes. This position is explicitly execution‑oriented. Success will be defined by the ability to mobilize teams, influence across a matrixed bank environment, and deliver sustained performance in a highly competitive payments and merchant services landscape. Your leadership will directly impact PNC’s ability to achieve sustained, scalable growth, delivering measurable performance improvement while enhancing the client and employee experience across the territory.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Industry-relevant experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
Proven leadership experience with a moderate to large scope of responsibility is required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.
Account Management
Client Prospecting
Competitive Advantages
Customer Relationships
Identifying Sales Opportunities
Negotiation
Results-Oriented
Conflict Management
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Sales Management
Selling

Responsibilities

Lead and execute the regional sales strategy for Small Business Merchant Services across the East Territory, ensuring alignment with overall bank and payments objectives.
Drive new client acquisition, penetration of existing relationships, and revenue growth through direct sales teams and bank partner channels.
Build, develop, and manage high-performing sales leaders and frontline teams, establishing clear expectations, metrics, and accountability.
Cultivate key talent and encourage direct and cross-functional promotions throughout PNC.
Partner closely with Business Banking and other internal stakeholders to embed merchant solutions into broader client conversations.
Serve as a subject matter expert on payments and merchant services, advising internal partners and clients on industry trends, competitive solutions, and value propositions.
Monitor regional performance against targets, identify gaps, and implement corrective actions to ensure consistent execution.
Collaborate with Risk, Compliance, Operations, and Product partners to ensure solutions are delivered in a compliant, scalable, and client-centric manner.
Manages and directs team(s) to achieve business results and customer experience goals.
May have direct sales and client responsibilities and may manage both individual contributors and other managers.
Oversees team(s)'s financial results.
Has broader span of control than Leader I.
Participates in and drives the development of goals and strategies.
Leads and influences to achieve the objectives of the team(s).
Monitors business results/metrics and adapts sales strategies and tactics.
Develops and oversees the execution of account and sales plans.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and may be responsible for higher and/or broader levels of risk management.
Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks.
Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Networks within the industry and may serve in a leadership role in the community, industry or market.
Leads the team to bring the full range of PNC's products and services to the client.
Assists other team members in developing their network.
Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
Develops team members while monitoring progress against goals.
May support the development of other managers.
Identifies high-potentials and creates winning teams.
Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service