Early Childhood Site Supervisor

Neighborhood House•Portland, OR

12d•Onsite

About The Position

Neighborhood House is a non-profit agency with 120 years of anti-poverty work, providing social services to children, families, seniors, and those facing food and housing insecurity. Their Head Start program focuses on school readiness for eligible children, including those with special needs, emphasizing parents as primary teachers and fostering a cooperative environment. The Early Childhood Site Supervisor is a mid-level administrative leader responsible for the effective implementation of Head Start and/or Early Head Start programs. This role ensures equity, inclusion, and excellence in early learning by translating policies into practice, ensuring compliance, and fostering coordinated service delivery. The Site Supervisor oversees all site-level operations, integrating educational, health, nutrition, and family engagement components. They report to the Education Manager, monitor compliance, and ensure program expectations are met. This leader models professionalism, empathy, and collaboration, cultivating a positive and inclusive workplace. They provide direct supervision, coaching, and evaluation for staff, support professional growth, and promote reflective, culturally responsive practice. The role also involves staff and volunteer screening, hiring, and onboarding. Operationally, the Site Supervisor manages daily site functions, including facilities, health and safety, documentation, and resource coordination, preparing for licensing and monitoring. They identify trends, guide continuous improvement, and ensure operational details align with program goals. Externally, they act as a liaison, building relationships with families, partners, and agencies to support comprehensive services. The Site Supervisor strategically integrates people, processes, and culture to ensure high-quality, equitable, and coordinated support for every child and family.

Requirements

Bachelor’s degree in Early Childhood Education (ECE) or Child Development, or a related field with at least 30 quarter/20 semester college credits in ECE, Child Development, Elementary Education, or Special Education
4 years of experience teaching children under 5 as a lead teacher in a formal early childhood education setting.
STEP 10 or higher on the Oregon Registry or possess an equivalent combination of education and experience.
Minimum 1 year of supervisory experience
Demonstrated ability to provide operational and cultural leadership at a mid-level administrative site role, ensuring effective program implementation and alignment with organizational goals.
Strong leadership skills to guide, support, and motivate classroom staff and volunteers, fostering accountability, collaboration, and a culture of excellence.
Ability to set and maintain positive site culture, modeling inclusive, respectful, and equitable practices for staff, families, and community partners.
Proven skill in coordinating across multiple program components (education, health, nutrition, family engagement, mental health, and inclusion) to ensure integrated and consistent service delivery.
Solid understanding of early childhood development principles and best practices for children from birth through age five.
Knowledge of developmentally appropriate, trauma-informed, and culturally responsive approaches in classroom and site-level practices.
Understanding of curriculum implementation standards, school readiness goals, and assessment protocols; ability to monitor and provide feedback to staff to ensure fidelity to curriculum and developmental outcomes.
Experience providing direct supervision to teaching staff, including performance observation, feedback, and coaching.
Ability to conduct monthly 1:1 meetings with staff to discuss goals, performance, and professional growth.
Skill in monitoring staff professional development attendance, ensuring required training completion, scheduling make-ups, and maintaining accurate records.
Ability to manage volunteers on-site, providing daily guidance, tracking hours, and ensuring adherence to program expectations.
Ability to oversee site operations to ensure a safe, organized, and developmentally appropriate environment for children and staff.
Knowledge of health and safety regulations, facility maintenance practices, and emergency preparedness procedures; skill in implementing and monitoring adherence.
Competence in managing site resources, including janitorial, office, classroom, and health supplies, and in responsibly using agency purchasing tools within set budget limits.
Ability to track and submit daily meal counts in alignment with USDA, CACFP, and program guidelines.
Skill in leading site-level operational meetings to coordinate facility maintenance, resource needs, and operational priorities.
Thorough understanding of Head Start Program Performance Standards, state licensing regulations, and agency policies governing early childhood programs.
Ability to ensure site compliance through careful monitoring, documentation, and reporting, including licensing renewals, monitoring visits, and audit follow-ups.
Skill in identifying non-compliance issues or risks and working collaboratively with management to implement corrective action plans.
Strong interpersonal and communication skills to cultivate positive relationships with families, volunteers, and community partners.
Ability to advocate for children and families within the program and in partnership with community organizations, supporting access to holistic services and resources.
Skill in representing the site at family engagement events and select community meetings to promote program participation and support family engagement.
Ability to manage multiple operational priorities, track program and staff performance data, and follow up to ensure accountability.
Skill in reviewing reports, analyzing trends, and identifying areas for improvement in program implementation, compliance, or staff performance.
Capacity to coordinate across disciplines, ensuring that all components of the program function cohesively to meet children and families’ needs.
Intermediate Proficiency of Microsoft Office: Word, Excel, Power Point and Publisher
Intermediate Proficiency of Outlook Mail, Calendar, and One Drive
CBR ORO Step First Aid/CPR Certification

Nice To Haves

Master’s Degree in Early Childhood Education (ECE) or Child Development, or a related field
Previous Head Start experience
2+ years of supervisory experience
Knowledge of Child Plus
Knowledge of research-based child development assessment tools
Direct experience working with parents

Responsibilities

Oversees all site-level operations for Head Start and/or Early Head Start classrooms to ensure full implementation of program policies, procedures, and performance standards.
Integrates educational, health, nutrition, and family engagement services to provide comprehensive, coordinated support for children and families.
Monitors classroom and site activities to ensure alignment with the organization’s mission, vision, and goals and adherence to Head Start Program Performance Standards, state licensing requirements, and agency procedures.
Reviews classroom operations, schedules, and curriculum implementation to assess quality and identify areas for improvement; collaborates with management staff to develop and implement corrective action or quality improvement plans.
Ensures attendance is accurately recorded and monitored; partners with the Family Services team to follow up on absences, document reasons, and address patterns of unexcused absences.
Participates and collaborates as an active member of the agency’s Leadership Team, contributing to site planning, coordination, and problem-solving across program components.
Ensures lesson plans, assessments, and child portfolios are completed, reviewed, and posted in alignment with program expectations; provides feedback and follow-up support as needed.
Facilitates on-site services provided by mental health and inclusion specialists; ensures classroom staff actively support service delivery and documentation requirements.
Maintains CLASS reliability and conducts CLASS observations as assigned.
Provides direct supervision to approximately 12–15 classroom staff, including teachers, assistant teachers, and classroom aides, ensuring appropriate ratios, scheduling, and classroom coverage.
Conducts regular performance observations and evaluations in collaboration with the Education Manager, providing coaching, feedback, and performance improvement support.
Holds monthly one-on-one meetings with each staff member to review performance, discuss goals, address challenges, provide professional guidance, monitor professional development hours to ensure compliance with state licensing requirements, and develop individualized professional development plans to address areas for growth and support ongoing competency and career advancement.
Promotes a positive, inclusive, and mission-driven workplace culture that reflects the organization’s values of equity, respect, and continuous learning.
Ensures staff attendance at all required professional development opportunities, tracks completion of training hours, and follows up with staff to schedule make-up sessions as needed.
Screens, interviews, and recommends candidates for hire; leads new hire onboarding and orientation under the direction of the Education Manager.
Under the supervision and guidance of the Education Manager, oversees volunteer onboarding, scheduling, and tracking; serves as the direct contact for daily volunteer engagement, ensuring positive experiences and adherence to program expectations.
Provides consistent supervision, coaching, and mentorship to staff, fostering professional growth, skill development, and accountability.
Sets clear goals and expectations and manages performance in alignment with organizational policies.
Maintains open and timely communication with staff through regular 1:1 check-ins, feedback, and team meetings.
Promotes a positive, inclusive, and collaborative team culture that supports engagement, retention, and employee well-being.
Ensures staff have the necessary tools, resources, and training to succeed in their roles.
Addresses team conflicts and support staff in resolving challenges constructively.
Supports effective onboarding of new hires.
Ensures accurate timecard reporting and attendance tracking.
Ensures that maintenance, cleanliness, and the organization of the physical facility are a safe and developmentally appropriate environment for children and staff.
Report needed facility repairs, maintenance requests, and janitorial service needs to the Facilities Manager in a timely fashion.
Manages site inventory, including janitorial, office, health, and classroom supplies; uses assigned purchasing card responsibly and maintains accurate and timely records in Financial Edge Blackbaud.
Ensures meal counts are accurately recorded and submitted daily to the Health and Nutrition Services Manager in accordance with USDA, CACFP, and program requirements.
Ensures classrooms and common areas are well-equipped, inclusive, and reflective of children’s cultures, languages, and learning needs.
Builds and sustains positive relationships with families, serving as a resource and support when concerns arise.
Collaborates with Family Advocates and other staff to promote strong home-school connections and encourage family participation in program activities.
Represents the site at family events and community activities as appropriate, promoting the program’s mission and values.
Supports effective communication between staff, families, and community partners to ensure continuity and quality of services.
Serves as a key member of the agency’s leadership structure, ensuring effective two-way communication between the management team and frontline staff.
Promotes a collaborative and solution-oriented work culture that values open communication, shared accountability, and continuous quality improvement.
Uses data, observation, and feedback to identify trends and inform planning discussions with the Education Manager and management team.
Demonstrates advocacy for children and families through equitable practices, inclusive leadership, and adherence to trauma-informed approaches.
Supports organizational initiatives, projects, and cross-functional teams to advance program excellence and community impact.