Early Childhood Service Coordinator (1019)

Lutheran Services Florida • Ruskin, FL

4d • Onsite

About The Position

Lutheran Services Florida (LSF) is seeking a talented Early Childhood Service Coordinator (Case Manager) to make a positive impact on the lives of others. This role involves providing case management services for families with children aged birth to 6, managing at least 30 open cases concurrently. The coordinator will be responsible for coordinating services and supports related to health, wellness, and safety, maintaining ownership of the support plan, and continuously assessing family needs to coordinate appropriate supports. The schedule for this role varies Monday through Saturday.

Requirements

• Bachelor’s Degree in Social Work, Early Childhood Education or related field required.
• Experience in primary responsibility to provide case management for at least 30 open cases at any given time with families who children ages birth to 6.
• Bilingual English/Spanish required.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Understand the value and foundation of the Protective Factors framework.
• Practice Family Support Principles.
• Cross trained to perform daily operating procedures.
• Must be trained in the Center data system: Attendance and Needs Tracking System.
• Must maintain confidentiality of all client information.
• Team player with co-workers and administrators.
• Accurate complete and timely submission of required documents and reports.
• Adherence to agency policies and procedures.

Nice To Haves

• Knowledgeable of Hillsborough County child serving systems and community resources.
• Knowledge of Children’s Board policies.

Responsibilities

• Provide case management services for at least 30 open cases at any given time with families who have children ages birth to 6.
• Maintain case ownership responsibility for coordinating services and supports identified for each child and family member to include health, wellness and/or safety.
• Manage the support plan, as required, and continuously monitor and assess the family’s condition and dynamics to make necessary assessment and coordinate supports.
• Plan early childhood events at each Center to engage families and refer to St. Joseph’s Hospital for developmental screenings.
• Conduct home visits to meet the needs of the family and ensure successful enrollment in key services.
• Work with parents/caregivers to develop individualized family support plans.
• Provide families with timely referrals to services.
• Partner with families to build strong parent-child relationships and strengthen their support networks with other parents and community members.
• Maintain regular contact with service providers and document service progress.
• Provide community education through public presentations.
• Organize, prioritize and complete all work assignments by the established deadlines.
• Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources.
• Work collaboratively with volunteers and community resources.
• Accurately document all case activities and maintain the case file in accordance with the standardized case file format.
• Develop and maintain relationships and partnerships with local programs and offer parents/caregivers information and materials regarding community programs.
• Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by supervisor.
• Work flexible hours to include some evenings and Saturdays.
• Other duties as assigned.
• Participate in Center events and work to support contractual outcomes.
• Maintain member confidentiality.
• Review and/or translate (verbal or written communications) if bilingual.
• Attend mandatory trainings and perform other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level