Early Childhood Center Office Administrator

Bender Jcc Of Greater Washington•Rockville, MD

3d•Onsite

About The Position

The Early Childhood Center Office Administrator is central to the smooth day-to-day operation of the Bender ECC. Working closely with the ECC Director and leadership team, the Office Administrator is responsible for key administrative systems that support children, families, and educators. This position combines organization, customer service, scheduling, data management, and school operations in a fast-paced, relationship-centered environment. The successful candidate is someone who enjoys keeping many moving pieces organized, communicates warmly and professionally, takes initiative, and creates reliable systems that allow school leaders and educators to focus on children, families, and teaching.

Requirements

Two to four years of administrative, school, nonprofit, office, or comparable professional experience.
Strong technology skills, including proficiency with Microsoft Office and Google Workspace and the ability to learn systems such as Salesforce, Brightwheel, and other school administration platforms.
Strong organizational, written communication, and interpersonal skills.
Experience working with databases, records, scheduling, or other administrative systems.
Ability to handle confidential information with discretion and sound judgment.
Ability to work independently while also collaborating closely with a team.
Knowledge of safety protocols and the ability to maintain a calm and professional demeanor in a school environment.
Ability to perform other duties and responsibilities as needed, required, or assigned.

Nice To Haves

Experience in an early childhood, school, camp, nonprofit, or family-facing environment preferred.
College degree preferred but not required; equivalent professional experience will be considered.

Responsibilities

Manage all aspects of daily teacher scheduling for the ECC, including maintaining staff schedules, coordinating planned absences and coverage, and making day-to-day schedule adjustments as needed.
Coordinate substitute coverage and work with ECC leadership to ensure classrooms are appropriately staffed throughout the day.
Maintain clear, accurate, and up-to-date staffing schedules, and communicate schedule changes to staff and leadership in a timely manner.
Serve as the primary ECC administrator for Salesforce and maintain accurate student and family information within the system.
Process registrations, program changes, withdrawals, and class assignments, and support ECC leadership with enrollment tracking and reporting.
Assist families with routine registration and program questions, and coordinate with other Bender JCC departments when system or account support is needed.
Own the collection, organization, and tracking of required family paperwork, and maintain accurate and confidential student files; ensure required records are readily available and up to date.
Maintain class lists, contact lists, attendance information, and other administrative records across Salesforce, Brightwheel, shared drives, and other ECC systems.
Serve as a welcoming and responsive first point of contact for ECC families, prospective families, staff, and visitors; answer routine questions and connect individuals with the appropriate ECC leader when needed.
Provide administrative support to the ECC Director and leadership team, and teachers.
Maintain ECC calendars and coordinate administrative logistics for meetings, professional development, enrichments, school events, and other program activities.
Maintain staff administrative records and required licensing documents, and assist leadership with tracking outstanding requirements.
Manage office and school supply inventory, and coordinate purchasing of routinely needed materials, including office supplies, classroom materials, groceries, and first aid supplies, in accordance with Bender JCC procedures.
Prepare routine invoices, reimbursement requests, purchase documentation, and related paperwork for submission to Accounting.
Assist with arrival, dismissal, special events, and other ECC operational needs during particularly busy periods.
Maintain confidentiality regarding children, families, and staff and handle sensitive information with discretion.